Help...exhausted all troubleshooting that has been suggested!!

Discus and support Help...exhausted all troubleshooting that has been suggested!! in XBoX Games and Apps to solve the problem; Every time I try to get on Xbox Video, an error message pops up. I have tried all of the troubleshooting on the support page and I have talked to... Discussion in 'XBoX Games and Apps' started by Boiler87Up, Jun 26, 2015.

  1. Boiler87Up
    Boiler87Up Guest

    Help...exhausted all troubleshooting that has been suggested!!


    Every time I try to get on Xbox Video, an error message pops up. I have tried all of the troubleshooting on the support page and I have talked to support about it. They tried everything that they could think of to do, yet I'm still getting the same error
    message. Someone please help me!!!

    :)
     
    Boiler87Up, Jun 26, 2015
    #1
  2. SugarPumpkin22
    SugarPumpkin22 Guest
    Overwatch

    My game disc is new and cannot play the game as well. ALL troubleshooting steps has been exhausted too. Last thing I tried tis to factory reset my console -- it worked now! Thanks.
     
    SugarPumpkin22, Jun 26, 2015
    #2
  3. x5rank Da Tankx
    x5rank Da Tankx Guest
    Not able to chat

    Am not able to chat . This has been going on for about two weeks, Have done all the troubleshooting suggested. Am I banned from chatting? If so, why?
     
    x5rank Da Tankx, Jun 26, 2015
    #3
  4. Nathan Roberts (SunkNath)
    Nathan Roberts (SunkNath) Guest

    Help...exhausted all troubleshooting that has been suggested!!

    Hey there,

    What error message, error code, are you getting on Xbox Video?

    Is this happening with every video you are watching, or certain content?

    Regards,
     
    Nathan Roberts (SunkNath), Jun 27, 2015
    #4
  5. JuMPMan347
    JuMPMan347 Guest
    Try deleting and redownloading your Xbox Live update.

    Steps to do this : Go to settings > Go to System > Go to Storage > Press the following button combination below.

    LB, RB, X, LB, RB, X.

    Let me know how that goes for you.
     
    JuMPMan347, Jun 27, 2015
    #5
  6. Boiler87Up
    Boiler87Up Guest
    I have tried deleting and redownloading my Xbox Live update, and that didn't work.

    I get an error message without a code when i first open it.
     
    Boiler87Up, Nov 1, 2018
    #6
  7. Boiler87Up Win User

    Help...exhausted all troubleshooting that has been suggested!!

    I have tried deleting and redownloading my Xbox Live update, and that didn't work.

    I get an error message without a code when i first open it.
  8. JuMPMan347 Win User

    Help...exhausted all troubleshooting that has been suggested!!

    Try deleting and redownloading your Xbox Live update.

    Steps to do this : Go to settings > Go to System > Go to Storage > Press the following button combination below.

    LB, RB, X, LB, RB, X.

    Let me know how that goes for you.
  9. Nathan Roberts (Sunk Win User

    Help...exhausted all troubleshooting that has been suggested!!

    Hey there,

    What error message, error code, are you getting on Xbox Video?

    Is this happening with every video you are watching, or certain content?

    Regards,
  10. SugarPumpkin22 Win User

    Overwatch

    My game disc is new and cannot play the game as well. ALL troubleshooting steps has been exhausted too. Last thing I tried tis to factory reset my console -- it worked now! Thanks.
  11. XBF Nestor S Win User

    Thank you armored warfare dev's

    Hey Marbles thanks for taking the time to bring this issue to us!

    We apologize for the frustration brought up by this issue but rest assured we are here to help! We suggest checking out (if all troubleshooting has been exhausted) our Request
    an Xbox digital product or subscription refund     form on our website to get a refund straight from Microsoft. Give it a shot and let us know if we can further assist in this or any other matter!!
Thema:

Help...exhausted all troubleshooting that has been suggested!!

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