Hello,why when i connect any wired headphones my xbox see it but its no sound?

Hi there,

When the audio headphones are plugged into the AV receiver, there is game sound, but I cant hear anyone in my party chat. I only see their gamertag show up in the chat overlay. They hear me thru the stream mic just fine. In Halo 5, setting audio to Speaker,
or to Headphones doesnt change anything.

If I plug the headphones into the Turtle Beach stream mic, its onboard amplifier does a decent job driving the audio headphones, since the stream mic is powered via USB, but the amplifier is low quality by comparison to my AV receiver. I only got the stream
mic so I could use my AV receiver to listen to my audio headphones in online gaming. I never expected or planned on using it to power the headphones.

Can I even can plug the Sennheiser game headphones into the AV receiver and the Mic into the controller now? If this stream mic is already connected to the XBOX via USB, and chat is only available when the headphones are connected into the stream mic and
both run to the XBOX wired via USB, is it correct to assume that PC gaming headphones with a built in mic also cannot be split (the mic connected to the controller and chat sound coming through the AV receiver)? Im starting to think both the headphones and
the mic must be connected to the controller together, communicating to the XBOX wirelessly, or ill just get game sound through the headphones and no chat like I am niw with this set up?

Geri, I'm not sure if you still are receiving this thread but I did get my replacement Xbox controller today and I hooked it up to my series X and everything worked fine except that there is no sound coming through my wired headphones. These are Arctis Prime Steel Series wired headphones that worked fine with all my other controllers and just recently with my Xbox series X controller but when I connected to the Elite control they sent me it does there's no sound coming through. I cleaned the port a harder rebooted my Xbox Series X I updated the firmware and still no results.

Do you have any suggestions?

EDIT ONTO LAST: Also, when I have bad headphones for my iPod and I move my iPod around, if the wire is bad it'll make a loud crackling sound and sometimes the sound will go out altogether until I place the headphones back in the position they were in.

Hello there, let's see if we can figure out what's going on here.

1. Can you provide the model of the Xbox console--like, is this an Xbox Series X, or is it an Xbox One X, etc.?
   
2. Do you have any additional sound devices (soundbar connected to the Xbox directly or to the TV)?
   
   • If so, can you try just testing if the sound works when it's connected with just the TV?
     
3. Does the sound work if you connect to the on-board aux on the controller (the headphone jack)?
   
4. Are you fully updated on the Xbox?
   

No otherway other then headphones

You can connect wired or wireless headphones via your phojw or direct into the controller unless you have an older xbox you can use optical out to sound bar or threater or TV