Hello, why can't i use my gift cards?

Discus and support Hello, why can't i use my gift cards? in XBoX Games and Apps to solve the problem; I already redeemed 2 of them and got 40$ worth of gift cards to buy minecraft, but i could not use it because its only asking for my debit card, credit... Discussion in 'XBoX Games and Apps' started by Prussian musket, Sep 7, 2022.

  1. Hello, why can't i use my gift cards?


    I already redeemed 2 of them and got 40$ worth of gift cards to buy minecraft, but i could not use it because its only asking for my debit card, credit card and my PayPal, how do i use the gift cards?

    :)
     
    Prussian musket, Sep 7, 2022
    #1
  2. JosefLBohorquez Win User

    Hello, why can't i use my gift cards?

    Hi, I'm glad to hear that you was able to purchase finally the game

    Take care and happy gaming with your friends!
  3. Prussian musket Win User

    Hello, why can't i use my gift cards?

    I cannot send a screenshot currently because now my microsoft store is getting issues, it is now freezing everytime i open it, and yes i am buying it through microsoft store, also the gift cards were bought from a store by my friend as a gift, also i am from the US, he gave me 15$ and 25$ microsoft store giftcards and we tried to buy minecraft together but we already redeemed the cards but we couldn't buy games
  4. JosefLBohorquez Win User

    Hello, why can't i use my gift cards?

  5. JosefLBohorquez Win User

    Hello, why can't i use my gift cards?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Prussian

    Please answer the following questions to assist you properly:

    Where did you purchase the gift cards? Directly from Xbox.com or using a third party seller (Please be honest, this is to understand better your concern)

    Where are you located? (Country)

    Your Microsoft Account country is the same as your physical location?

    Where are you trying to make the purchase? On Xbox.com, or directly from the Microsoft Store ?

    If you go to your payment options:

    https://account.microsoft.com/billing/payments

    Are you able to see the currency? (Please attach a picture, hide personal info)
  6. Prussian musket Win User

    Hello, why can't i use my gift cards?

    I appreciate your cooperation, thank you very much, now i can play with my friends.
Thema:

Hello, why can't i use my gift cards?

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