hello, plz help me. i need help on migrate minecraft account into mojang to microsoft, my...

Discus and support hello, plz help me. i need help on migrate minecraft account into mojang to microsoft, my... in XBoX Accessibility to solve the problem; i need help on migrate minecraft account into mojang to microsoft, my mail got deleted and i cant change my mail.can someone help me on this problem ?... Discussion in 'XBoX Accessibility' started by mamasheni1, Dec 25, 2021.

  1. mamasheni1
    mamasheni1 Guest

    hello, plz help me. i need help on migrate minecraft account into mojang to microsoft, my...


    i need help on migrate minecraft account into mojang to microsoft, my mail got deleted and i cant change my mail.can someone help me on this problem ?

    :)
     
    mamasheni1, Dec 25, 2021
    #1
  2. enzololletje Win User

    How to get back access to Minecraft Java Edition after faulty Account Migration?

    Hi there Josef,

    I did migrate my Mojang Account to a Microsoft Account.

    I did get an email to confirm the migration went well.

    The email address of my Mojang Account is the same email address than that of my Microsoft Account.

    The migration took place on 20 juli 2022

    Mojang has confirmed me, just before they closed my ticket, that there was no paid Minecraft Content active on my Gamertag .

    Does it help that I noticed that my Gamertag on the Mojang Account was different than that of my Microsoft Account.

    Both helpdesks had me run through the article you mentioned. Microsoft had me also reinstall the Minecraft Launcher.

    Thank you for trying to help.
  3. Nacho4 Win User

    Minecraft Java Edition on PC now saying "missing license"

    Hi Rodrigo,

    thank you for the reply. Unfortunately Minecraft support is saying that Microsoft needs to solve this. I had opened already a ticket there. Have a look at their answer:

    "Hello,

    Thank you for contacting us for help with your Java Edition account.

    As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account related issues as account migration has ended.

    If you have migrated your Mojang/Minecraft account to a Microsoft account and need assistance, please contact Microsoft support.

    "

    This is why I'm trying my luck here now...
  4. Nathan Gullason Win User

    How do i migrate my Mojang minecraft Account after the migration window is over? I cant find any way to contact the support on a chat or Ticket level.

    How am I supposed to Migrate my account if I already have a Microsoft account. Can I not just have two accounts on the same profile.

    Also Mojang said the this to me.

    Hello,

    Thank you for contacting us for help with your Java Edition account.

    As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account related issues as account migration has ended.

    If you have migrated your Mojang/Minecraft account to a Microsoft account and need assistance, please contact Microsoft Support.

    For further information about the end of account migration, please visit this article.

    Regards,
    Minecraft Support
  5. KhajiBower34 Win User

    having a problem with post migrating my minecraft account

    Hello Aisy M, I am an independent advisor and I would be happy to help you today. My name is Khaji

    Check if the migration was successful: Try signing in to Mojang with your Microsoft account to check if the migration was successful

    Use another Microsoft account: If you receive an error message that says “This is already taken,” it means that your Microsoft account already has a Mojang account attached to it. You will need to use another Microsoft account to migrate your Mojang account

    Contact Minecraft Customer Support: If your account has been compromised, contact Minecraft Customer Support

    Make sure you're signed in to the same Microsoft account you used to migrate your Mojang account: Make sure you're signed in to the same Microsoft account you used to migrate your Mojang account

    Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.
  6. CarTzy Win User

    Lost access to Minecraft after migration to Microsoft

    Hello Leka Dabra,

    Welcome to Microsoft Communiy.

    I can see that you are having issues after migrating your account from Mojang to Microsoft. Let me see how I can assist you with this.

    As per article: Mojang to Microsoft account migration FAQ | Xbox Support

    I signed in to the launcher with my Microsoft account, but it says I don't own Minecraft: Java Edition

    You need to check the following:

    • Confirm that you’re signing in to the same Microsoft account you used to migrate your Mojang account.
    • Make sure that you’re not signing in with your Mojang account. Migrated accounts are only able to sign in with your Microsoft account.
    • If you forgot which email you used to create your Microsoft account for migration, you’ll need to speak with Microsoft support to recover the email address used to sign up. To do so, select Contact us on this page.
    • You may not have completed your migration. Go to your Mojang account profile page and start the migration again.
    Mojang account profile page

    Kindly check this article from Mojang as well: Minecraft: Java Edition Demo Mode | Minecraft Help

    Please let me know if this helps.

    Thank you for choosing Microsoft.
Thema:

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