hello, plz help me. i need help on migrate minecraft account into mojang to microsoft, my...

Hi there Josef,

I did migrate my Mojang Account to a Microsoft Account.

I did get an email to confirm the migration went well.

The email address of my Mojang Account is the same email address than that of my Microsoft Account.

The migration took place on 20 juli 2022

Mojang has confirmed me, just before they closed my ticket, that there was no paid Minecraft Content active on my Gamertag .

Does it help that I noticed that my Gamertag on the Mojang Account was different than that of my Microsoft Account.

Both helpdesks had me run through the article you mentioned. Microsoft had me also reinstall the Minecraft Launcher.

Thank you for trying to help.

Hi Rodrigo,

thank you for the reply. Unfortunately Minecraft support is saying that Microsoft needs to solve this. I had opened already a ticket there. Have a look at their answer:

"Hello,

Thank you for contacting us for help with your Java Edition account.

As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account related issues as account migration has ended.

If you have migrated your Mojang/Minecraft account to a Microsoft account and need assistance, please contact Microsoft support.

"

This is why I'm trying my luck here now...

How am I supposed to Migrate my account if I already have a Microsoft account. Can I not just have two accounts on the same profile.

Also Mojang said the this to me.

Hello,

Thank you for contacting us for help with your Java Edition account.

As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account related issues as account migration has ended.

If you have migrated your Mojang/Minecraft account to a Microsoft account and need assistance, please contact Microsoft Support.

For further information about the end of account migration, please visit this article.

Regards,
Minecraft Support

Hello Aisy M, I am an independent advisor and I would be happy to help you today. My name is Khaji

Check if the migration was successful: Try signing in to Mojang with your Microsoft account to check if the migration was successful

Use another Microsoft account: If you receive an error message that says “This is already taken,” it means that your Microsoft account already has a Mojang account attached to it. You will need to use another Microsoft account to migrate your Mojang account

Contact Minecraft Customer Support: If your account has been compromised, contact Minecraft Customer Support

Make sure you're signed in to the same Microsoft account you used to migrate your Mojang account: Make sure you're signed in to the same Microsoft account you used to migrate your Mojang account

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hello Leka Dabra,

Welcome to Microsoft Communiy.

I can see that you are having issues after migrating your account from Mojang to Microsoft. Let me see how I can assist you with this.

As per article: Mojang to Microsoft account migration FAQ | Xbox Support

I signed in to the launcher with my Microsoft account, but it says I don't own Minecraft: Java Edition

You need to check the following:

• Confirm that you’re signing in to the same Microsoft account you used to migrate your Mojang account.
  
• Make sure that you’re not signing in with your Mojang account. Migrated accounts are only able to sign in with your Microsoft account.
  
• If you forgot which email you used to create your Microsoft account for migration, you’ll need to speak with Microsoft support to recover the email address used to sign up. To do so, select Contact us on this page.
  
• You may not have completed your migration. Go to your Mojang account profile page and start the migration again.
  

Mojang account profile page

Kindly check this article from Mojang as well: Minecraft: Java Edition Demo Mode | Minecraft Help

Please let me know if this helps.

Thank you for choosing Microsoft.