Hello Not receveing the rewards deposit - wrong address

In order for support to check into your account, you will need to post in the Xbox Rewards Questions support forum.

You will need to post in the support section of this forum in order for support to look into it for you.

Your lifetime credits earned is the total amount of credits you have earned since joining the program. It includes credits that are pending as well as any that have been deposited. So if you have less pensing credits than the amount of lifetime credits,
you have had some deposits. Your statement on the MyReqards section of the site will list when any deposits took place. You can then verify the deposits by checking your returns at
http://commerce.microsoft.com

The. I havent receved any of the currency from my rewards redmptions

How do we fix this

Hello alexthegreat26,

There is no way to deposit Rewards Credits outside of the scheduled deposit dates.

Hello ,

We cannot attempt a deposit into your account since you do not have a French Microsoft Billing Account. Since we can only deposit matching regional currencies, we cannot deposit EUR from your French Rewards Account into a non-EUR Billing Account. This is
mentioned in the FAQ at:

How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?



In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.

Hello XBLRewards8,

Thank you . I do have a French billing address but it was not the preferred address (the preferred address was in UK or US) so i changed it to FR if it helps.

Now that i changed my billing address , what will happen now ? Do i have to wait until next month or you can try to deposit now ?

Thank you