Hello "Name" frozen

BlazinBillF · Apr 21, 2017

After the startup the hello "Bill" will not disappear regardless of what app or game I use

:)

fairwren · Apr 21, 2017

Seeds Discovery

I had a great one, but my game is frozen and I don't know the name. IF I get in, how do I know the seed name?

mesi1324 · Apr 21, 2017

Xbox One Issues with Pandora

for me, it doesn't even start up just frozen on the first page that shows its name

Internet Expert · Apr 21, 2017

Have you first tried a
power cycle?

That usually helps fix the occasional abnormal system behavior.

Internet Expert

Have you first tried a
power cycle?

That usually helps fix the occasional abnormal system behavior.

mesi1324

for me, it doesn't even start up just frozen on the first page that shows its name

fairwren

I had a great one, but my game is frozen and I don't know the name. IF I get in, how do I know the seed name?

random guy1234

Hello, first it's a pleasure to be able to help you today.
My name is Georges C. welcome to the community.

Hello, from your description it seems that your console is frozen, you can at least access the menu and perform a system reversal, if so, follow the procedure below.

I turned off my controller by accident, any other way?

Smwutches

You'll need to contact support. As long as you can verify that you are the owner of the account, they can get you the email. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

Hello "Name" frozen