Hello my forza is stuck on syncing data screen and i really want some help with this. Thank you

Hello!

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Thank you for understanding.

Hello tasty twix,



Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. Let me see how I can assist you with this concern.





We’d like to know more about it in details so that we can provide a more accurate resolution for you.

• Was this working before?
  
• When did the issue started?
  
• What is the current version and edition of your Windows OS? (you can see this info by searching for WINVER on Windows search)
  

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

Before you begin with the troubleshooting, if you are running any third-party software, make sure you disable them:

Antivirus

Anti Malware

FPS Counter

Performance enhancer

Game Booster

Make sure Windows is up to date

1. Press the Start button on the taskbar, type settings, and then select Settings.
   
2. On Windows 10, select Update & Security. On Windows 11, select Windows Update.
   
3. On the Windows Update page, select Check for updates to see if any updates are available for your device.
   
4. Once the updates have downloaded, select Install now to start the installation.
   
5. Following installation, we recommend that you restart your device so that the latest updates can take effect.
   

For more info, go to:

Windows Update

Make sure both the Xbox and Gaming Services apps are up to date

1. Press the Start button on the taskbar, type store, and open the Microsoft Store app.
   
2. Select Library.
   
3. Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.
   

Make sure the game is up to date

1. Open the Xbox app for Windows.
   
2. In My Library, select the game title.
   
3. Select the More options (…) button and choose Manage.
   
4. Select Files and then Check for updates.
   

Make sure you’re signed in to the Xbox app and the Store with the same accountWhen you open the Xbox app on your device, be sure you sign in to the app using your own Xbox account. You may also need to be signed in to the Store (xbox.com) in order to play a purchased game.

To make sure your permissions for the game can be validated, be sure to sign in to both the Store and the Xbox app using the same account that was used to purchase the game.

For help with signing in, go to:

Sign in to Xbox

Repair the game

1. Open the Xbox app for Windows.
   
2. In My Library, select the game title.
   
3. Select the More options (…) button and choose Manage.
   
4. Select Files and then Verify and repair.
   

Remove and reinstall Gaming ServicesReinstall the Gaming Services app on your Windows 10/11 device:

1. Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
   
2. In Windows PowerShell, type the following command and press Enter:
   
   get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
   
3. In the same window, type the following command and press Enter:
   
   start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
   
4. Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
   
5. Restart your device and try to install the game again.
   

Uninstall and reinstall the gameIf you're having trouble getting a game to play, uninstalling and then reinstalling the game might help. Occasionally, game files may get corrupted or altered, especially if you've had a malware problem or are running a game modification on your device.

Some games can even repair the original files without you having to remove the game completely. However, if you installed the game from the Microsoft Store, you'll only be able to completely uninstall and reinstall the game. For more info, follow the steps in:

How to install and uninstall a PC game on a Windows device



We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Wazzup guys, i had to reset my computar, and now i can't play forza horizon 3, i installed the game normally, but then the game started to sync the old data, it's stuck at the 0%.

Help me

Yes, I have tried all the above and it is still stuck at the syncing data loading screen.

Hi there! This is Virginia O.

I understand that you want to retrieve you saved data.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check cloud saves. Go to My games & apps > Full library > All owned games > Forza Horizon 5 > Manage game & add-ons > Saved data. Check if there's an option to restore cloud saves.

And then install the Xbox App on your PC and install Forza Horizon 5 from there. Launch the game from the Xbox App instead of cloud gaming. This might help sync your saved data.

Next is to manual sync. Make sure your console is connected to the internet and try manually syncing your game data. Sometimes, a manual sync can help restore lost progress.

Then backup and restore. Kindly check if the game has a backup and restore feature. Some games offer this option to recover lost data

If incase the steps won't work, please reach out to Forza Support: https://support.forzamotorsport.net/hc/en-us to seek further assistance regarding this matter. You can submit a ticket through their support website.

Thank you for your cooperation and have a great day!