Hello my elite 2 had warranty tell 2025 after repairing it i checked the warranty but the...

Its elite 2 controller i sent it to Microsoft repair center under warranty its had warranty tell 2025 after it got repaired the warranty just expired how does that happen

Hi! Is this a XBOX or a controller.

For sure that if your repaired that the warranty expired. because the xbox was open.

-FamReitsema

To my understanding, the Elite Series 2 controller has a 1 year warranty. If you are experiencing issues within the warranty period, you can request a repair/replacement service.

To get started, sign in at Device services,
select Register new device, and then follow the instructions.

After you've registered, you'll see the warranty status for your device. If it's within warranty, repairs are free. If your device is out of warranty, you'll be charged a repair fee.

Huh

Its 90 days after the free repair or the remainder of the warranty whichever is longer that's pretty standard

At the cost of controllers nowadays you could buy one new unless you are talking about elites

And controller warranty is 1 year from the date of purchase

And this is why you buy extended warranty

There is no 3 years on controllers

Elites have 2 year warranties fyi

Hello,

thanks for the link but it won't let me contact the support because the elite 1 is not eligible for warranty anymore and I can only contact support with the series 2 serial number. I would understand this if the original repair attempt during warranty would
have been successful. But the actual claim for repair was within warranty of the elite 1 controller, but evidently that was never fixed or not dealt with properly by microsoft.

The support process available to me will not even give me the opportunity to talk to someone from support to discuss a solution.