Hello, I have tried opening Microsoft Flight Simulator on Windows 11, however, it gets...

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Jordan

Please try and double check this:

Open Settings, click Update and Security and then Windows Update
Click Check for Updates

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too. (Click on get updates)

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox and flight simulator app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account and open the game

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If that doesn't work try this
Press Windows button and type Services

On Services App from the list of results, press right-click and run it as administrator

Scroll to the bottom and find the following services:

IP Helper
Xbox Live Auth Manager
Xbox Live Game Save
Xbox Live Networking Service
Gaming Services

And do this with each of the services listed above:

Right-click over the service and select Properties.
Find the Startup type section and make sure it’s set to Automatic (if not, change it to automatic)
If the service isn’t started, click Start to start the services

Restart your PC and try again

Perfect! This solved the problem! Thank you so much!

Hello, abcd123412. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Is this issue happening on Windows 10 or 11?

Have you tried uninstalling and installing Flight Simulator again?

Hello EliasWE,

Thank you for reaching out to us about your issue!

Which version of Windows are you running (ex: Windows 10 or 11) and is it up to date? Are you able to download games through the Xbox app at all and if so, have you tried downloading Microsoft Flight Simulator through there?

Hello Trevor, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I’m sorry to hear you’re having some trouble when trying to install Microsoft Flight Simulator. Let’s try to sort this out.

However, before that, I would like to ask some questions:
Are you on Windows 10, 11, or Xbox?
What procedures you tried to fix this prior to your post creation?