Hello, I deleted Forza Horizon 5 data by mistake and I hope to help me and solve the...

Hello مشعل, thank you for reaching out for help here on the Xbox forum, and I’m really sorry to hear you lost your Forza Horizon 5 data. I'm here to help in any way that I can.

Are you playing on Xbox console or PC?

If your game was connected to the internet and you were signed into your Xbox profile, your progress may have been backed up to the cloud. Try reinstalling the game and signing in with the same account to see if the data syncs automatically.

Is that doesn't solve it, please try the other solutions provided in this Forza Support article:

https://support.forzamotorsport.net/hc/en-us/ar...

If the progress doesn’t return, I recommend contacting Forza Support directly to see if they can help recover your data:

https://support.forzamotorsport.net/hc/en-us/re...

Let me know if you need help with that process.

Hello Thundershock, my name is zahir

The game download app includes Microsoft Store, Xbox app, and Steam. If you encounter the Forza Horizon 5 not installing/downloading issue, you can troubleshoot these game download apps through the following ways:

Log out of these apps and then log in again.

Restart these apps.

Reset the Microsoft Store cache.

Repair, reset, or reinstall these apps.

If you are using Microsoft Store to download Forza Horizon 5, the Forza Horizon 5 not installing/downloading issue may be caused by corrupt caches. You can reset the Microsoft Store cache to solve the problem. Here is the guide:

Press the Windows key + R to open the Run dialog box.

Type “wsreset.exe” and press Ctrl + Shift + Enter to reset the Windows Store cache.

Then, you can download and install the game again. If the above steps don’t work, you can try deleting the cache folder to solve the Forza Horizon 5 not installing/downloading issue. Here is the guide:

Open Windows File Explorer and navigate to this path: C:\Users\User_name\AppData\Local\Packages \Microsoft.WindowsStore_8wekyb3d8bbwe.

Right-click on LocalCache and choose Delete from the context menu.

After that, try downloading and installing Forza Horizon 5 again to see whether the issue is solved

I hope this helps

Hello, how are you? Hope you're well. My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Given the problem you are having, I suggest you try the solution below, please.

1. Go into the Microsoft Store and search Forza Horizon 5 Standard Edition.

2. Next you want to click on Forza Horizon 5 Standard Edition and you want to click Install from the Xbox app.

3. This will take you to the Xbox app and when it takes you to the Forza game scroll down and look at the tab named "Included in this bundle" And click Forza Horizon 5.

4. This should take you to the regular Forza Horizon 5 game rather than the Standard Edition, And then you want to click install and this should download the game.

- If that works, the download will probably pick up where it left off.

*Thank you in advance for contacting the community, I hope this can help you. Let me know if this solves your problem, please.

Hi Jojohd3, my name is Jose, and I would be happy to help.

I'm very sorry to hear about your loss of progress in Forza Horizon 5. It appears your save data has been lost or corrupted.

There are a few things you can try to regain your progress:

Check if you have a backup of your saved data. If you saved your save data to a cloud storage service, such as OneDrive or Xbox Cloud Gaming, you can try to restore it.

Try syncing your saved data with the cloud. Forza Horizon 5 saves save data to the cloud automatically, but there may be an issue with syncing. To try syncing your saved data, open the Settings app on your Xbox and follow these steps:

1. Select Games & apps.
2. Select Games.
3. Select Forza Horizon 5.
4. Select Options.
5. Select Sync Saved Data.

If you've tried all of these steps and still can't recover your progress, you can contact Forza Horizon 5 support for help.

Here are some tips to help you regain your progress:

1. Be patient. The troubleshooting process may take some time.

2. Be persistent. Don't give up if you don't get an immediate response.

3. Provide as much information as you can. This will help support investigate your issue.

I hope this helps you regain your progress in Forza Horizon 5.
Jose

Hello, how are you? Hope you're well. My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Given the problem you are having, I suggest you try the solution below, please.

1. Go into the Microsoft Store and search Forza Horizon 5 Standard Edition.

2. Next you want to click on Forza Horizon 5 Standard Edition and you want to click Install from the Xbox app.

3. This will take you to the Xbox app and when it takes you to the Forza game scroll down and look at the tab named "Included in this bundle" And click Forza Horizon 5.

4. This should take you to the regular Forza Horizon 5 game rather than the Standard Edition, And then you want to click install and this should download the game.

- If that works, the download will probably pick up where it left off.

*Thank you in advance for contacting the community, I hope this can help you. Let me know if this solves your problem, please.

Thanks for your answer MateusFontana, I already tried this tip before and I did it again and nothing happened, maybe is something related to the cache?since i cannot even stop the download. Any other tip or how we could solve this?