Hello i bougt minecraft java but i want to return please

Hello

Yes the game seems complete but When I want to play the game it says buy

My son is excitedly waiting to play.thanks for help

Greetings again, I'm sorry to hear that the problem persists. I will look for some information that may be of help to you!

Hello again, are you sure you are logged into the correct account and if so is your game showing as a completed order in the transaction history?

You can check the following link:

https://account.microsoft.com/billing/orders/

Best regards,
Daniel.

Hi NİLGÜN Ö! I hope you are well, delighted to be able to offer you my help!

It is a pleasure for me to help you today, I want to remind you that this is a help forum where members of the community publish and comment on possible solutions for different Microsoft or Xbox problems.

We cannot give you a refund since, as I said previously, we do not belong to these companies. In my case, I am only an independent advisor who fulfills the aforementioned tasks.

From what I understand, if you have already played the game, you will not be able to receive a refund since these are Xbox policies. If you have not played it, you must request a refund from your console.

Best regards,
Daniel.

Hello I bought the game and I want to play it but it does not appear in the microsoft shop..It's available in purchases but not in my games.He wants to make me take it again.Actually, all I want is to be able to play the game.