Hello everyone sorry for disturbing you but I got a issue of my xbox console & it has been...

Discus and support Hello everyone sorry for disturbing you but I got a issue of my xbox console & it has been... in XBoX on Consoles to solve the problem; I'm tired & I don't know what to do next maybe failure of hardware & some other conditions ba7728e6-4a71-4817-b570-f87f13f369c3 Discussion in 'XBoX on Consoles' started by YoungCriss4837, Apr 14, 2024.

  1. Hello everyone sorry for disturbing you but I got a issue of my xbox console & it has been...


    I'm tired & I don't know what to do next maybe failure of hardware & some other conditions

    :)
     
    YoungCriss4837, Apr 14, 2024
    #1
  2. Gerardo CG Win User

    Hello everyone sorry for disturbing you but I got a issue of my xbox console & it has been six months still in the same same issue of my console system update,black screen,won't let me,lass through it

    Hi again YoungCriss4837,

    If the issue persists after the procedures I mentioned earlier, then it's definitely a hardware problem with the console, so it will be necessary for you to create a service order for your console to be properly inspected and repaired.

    In the following link, you can create a service order for your console and use its warranty if it is still valid:

    https://account.microsoft.com/devices/select-device-for-repair

    If your console is not listed there, you will need to register it by clicking on the "Register device" button. Then, you will need to fill in the required information and follow the steps that appear to process the service order.

    For more detailed information about the repair/warranty service procedure, please visit the following website:

    https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

    Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players with our best intentions.

    I appreciate your understanding and if you have further questions please let me know.

    Kind regards,
    Gerardo.
  3. YoungCriss4837 Win User

    Hello everyone sorry for disturbing you but I got a issue of my xbox console & it has been six months still in the same same issue of my console system update,black screen,won't let me,lass through it

    It doesn't work I tired several times and days & weeks and I don't know what to do & I followed every instruction they're gave me here & youtube videos & I can do a video call to see it by you'reself & isn't a joke anymore I tired & may have dust or shifted hard drive I don't know. Like the effect of it & I can't recommend it.....
  4. Gerardo CG Win User

    Hello everyone sorry for disturbing you but I got a issue of my xbox console & it has been six months still in the same same issue of my console system update,black screen,won't let me,lass through it

    Hi there YoungCriss4837, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    Im sorry to read you're experiencing this issue with your Xbox console!

    If you haven't tried it before, please check if your Xbox console allows you to access the troubleshooting screen by following the steps below:

    1. Turn off the console and unplug the power cable for 30 seconds to ensure it's completely powered off. Then, plug it back in, but don't turn it on yet.

    2. Press and hold the Pair button on the console, then press the power button on the console once while continuing to hold the Pair button.

    3. Keep holding the Pair button for 10 to 15 seconds until you hear the power-on tone again, then release the button.

    4. The console should power on and display the Xbox startup troubleshooter on the screen.

    5. Once you access the troubleshooter screen, select "Reset this Xbox". You'll be prompted to choose the option to keep your games and apps, which will reset the operating system and remove any potentially damaged data causing the issue, without deleting your apps or games.

    6. After completing the above steps, check if the issue persists.

    ---

    If the issue persists, I recommend trying to perform an offline update of the console following the instructions in the following link:

    https://support.xbox.com/help/hardware-network/console/offline-system-update

    ---

    I hope this helps and if you have further questions please let me know!

    Kind regards,
    Gerardo.
  5. SwD x Adam Win User

    HELP! FAST HELP!

    I got on , sorry for disturbing.
  6. Lei Fang DOAX3 Win User

    Xbox One Custom Edition

    Hello everyone :)

    My Xbox gaming experience has been nothing but amazing and my favorite console ever is the Xbox 360 :)

    Have a nice day or afternoon or night everyone :)
Thema:

Hello everyone sorry for disturbing you but I got a issue of my xbox console & it has been...

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