Headset troubleshooting

Discus and support Headset troubleshooting in XBoX on Consoles to solve the problem; [img] I need to connect my headset but I am unable to because the option Volume as you can see in the picture is unable to click it, please help me... Discussion in 'XBoX on Consoles' started by TimelyAuthor197, Nov 26, 2017.

  1. TimelyAuthor197
    TimelyAuthor197 Guest

    Headset troubleshooting


    Headset troubleshooting [​IMG]

    I need to connect my headset but I am unable to because the option Volume as you can see in the picture is unable to click it, please help me how to sort it out

    :)
     
    TimelyAuthor197, Nov 26, 2017
    #1
  2. Mister Beep
    Mister Beep Guest
    Headset Troubleshooting

    Hey there MsDareDevil!

    Sorry to hear about the headset issues! Could you post back the model of the Turtle Beach headset you are using? That will help us out a lot! Headset troubleshooting :)
     
    Mister Beep, Nov 26, 2017
    #2
  3. MsDareDevil
    MsDareDevil Guest
    Headset Troubleshooting

    Correction. I can still hear game sounds on my new headset. I just can't hear other people talk.
     
    MsDareDevil, Nov 26, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Headset troubleshooting

    Hey TimelyAuthor197! What kind of headset are you using? Is it physically connected to the controller? Does the same issue occur on a different controller or with a different headset? Post back and let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Nov 28, 2017
    #4
  5. OoOomrotOoO
    OoOomrotOoO Guest
    I seem to be having the same problem. I have the Xbox One Chat Headset (Which I got with my Xbox One). I physically connected it to the bottom of the controller. I tried on both of my Xbox One Controllers and I only have this headset (I got plenty more but
    Xbox doesn't support AUX :/). When the headset is connected and I keep clicking the + button, I start hearing "ping" like noises which I assume means I reached Maximum Volume, that's however the only thing I was able to hear
     
    OoOomrotOoO, Nov 1, 2018
    #5
  6. OoOomrotOoO Win User

    Headset troubleshooting

    Hey TimelyAuthor197! What kind of headset are you using? Is it physically connected to the controller? Does the same issue occur on a different controller or with a different headset? Post back and let us know!

    _______________________________________________________

    Mister CiZl

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
    I seem to be having the same problem. I have the Xbox One Chat Headset (Which I got with my Xbox One). I physically connected it to the bottom of the controller. I tried on both of my Xbox One Controllers and I only have this headset (I got plenty more but
    Xbox doesn't support AUX :/). When the headset is connected and I keep clicking the + button, I start hearing "ping" like noises which I assume means I reached Maximum Volume, that's however the only thing I was able to hear
  7. Mister Cizl Win User

    Headset troubleshooting

    Hey TimelyAuthor197! What kind of headset are you using? Is it physically connected to the controller? Does the same issue occur on a different controller or with a different headset? Post back and let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  8. El Iron Man Win User

    Headset Troubleshooting

    I'm having the same issue. I purchased the Microsoft XB1 headset and it worked fine for about a month. All of a sudden i couldn't hear or talk to any one else but i could hear the game play. The mic does light up and acknowledges that im speaking into the
    mic. Gamestop did replace one set and the new set worked for about 3 minutes but its now doing the same thing. I spent 1 hour on the phone with xbox support but no solution was found. I hope someone can find the solution to this.
  9. MsDareDevil Win User

    Headset Troubleshooting

    Correction. I can still hear game sounds on my new headset. I just can't hear other people talk.
  10. Mister Beep Win User

    Headset Troubleshooting

    Hey there MsDareDevil!

    Sorry to hear about the headset issues! Could you post back the model of the Turtle Beach headset you are using? That will help us out a lot! :)
Thema:

Headset troubleshooting

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