Headset sound crackling and cutting out

Hi Leo Ascendent,

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.



Kind regards,



Xbox Forum Moderator

Microsoft Community

Hi Leo Ascendent,



We hope you are doing well today. Welcome to the Xbox Community.

Thank you for reaching out to Xbox Forums. We understand that many users are attempting to broadcast their party chat audio via their Twitch broadcast.

We have this CHAT, AUDIO, BROADCAST ISSUES resolution: Kindly check if this would be applicable to your concern.

In order to broadcast party chat audio, you will need to enable this feature in the Guide when broadcasting via Twitch. Once enabled, each participant in the party will then have the option to opt-in to their audio being broadcast. The additional party members will need to be on an Xbox console or using party chat via Gamebar on PC. There is currently no option for users on the Xbox mobile app to allow their party chat audio to be broadcasted.



I have also included links to recent updates using the Twitch app on Xbox. Please take a look for further details



Xbox Broadcasting: With the latest Microsoft Xbox update, streamers will no longer need the Twitch App on Xbox to broadcast and can instead go live in less time by broadcasting directly from their Xbox console. This update started rolling out November 16th and will be available to all streamers by the end of 2022.



How to live stream on Xbox: To stream from a live streaming provider on Xbox Series X|S and Xbox One, download the app for the provider you want to use. Press the Xbox button  to open the guide and select Store > Apps. Find and select the app, and then select Install.



If you are still experiencing issues after using the supported platforms, please let us know and we can continue to investigate the issue.

We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community

I have the same exact issue and I read the same issue on reddit. As of right now, I've replaced the remote, the headset and everything except for my console and nothing seems to work

Bump. The easiest way to notice the problem is simply open settings, close settings, open again. The sound will always cut off/crackle.

No problem...I would like to add that the voice over works on cod ghosts so it looks like it maybe from game to game depending...i'm currently in the process of going through multiplayer games. Forza's audio is still glitching and crackling...this is either
the game or the system because it crackles and cuts out playing on my new headset and my older 5.1 surround setup.