Headset Problem- Can hear party chat and in-game chat, cannot hear game/menu navigation audio

@gh0stz. Im having the exact same problem. in party chat if my headset is connected they can hear me but i cannot hear them. However, when I'm not in party chat and the headset is connected, I hear game sound through the headset but no chat sound. let me
know if you have found a solution

Hello FIREBLADESJC, My name is Khaji I am the independent advisor and I will be happy to help you today.

If you are experiencing issues where you can hear people in party chat but cannot hear or speak in game chat, there are a few possible causes to consider:

1. Some games have separate audio settings for party chat and game chat. Check the in-game audio settings to ensure that game chat is enabled and that your microphone is selected as the input device. Additionally, make sure that the game audio is not set to prioritize party chat over game chat.

2. There could be settings within your Xbox Live account that are affecting game chat. Go to the Xbox settings, navigate to the "Privacy & online safety" section, and ensure that your communication and multiplayer settings are configured correctly to allow game chat.

3. It's possible that there could be a problem with your controller or headset. Try using a different controller or headset to see if the issue persists. If the problem is resolved with a different controller or headset, it may indicate that the original one is faulty and needs to be replaced.

4. If you are using an audio adapter or cable to connect your headset to the controller, check for any loose connections or damage. Try using a different adapter or cable to see if that resolves the issue.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

My name is Fernando I'm an independent consultant, I'm happy to help

Try this procedure, hope it helps. You can enable the Text Conversation Chat or Speech Conversation Chat features. To do this:- Go to the game's main menu and select the Settings tab. - Enter the Accessibility submenu. - Select Enable Text to Speech Chat or Enable Speech to Text Chat. To mute or unmute the microphone, highlight your Gamertag and press the OPTIONS button. In-game chat is enabled. You cannot hear party audio and the party cannot hear your voice. To switch to party audio, select [Party Settings] > [Chat Audio].

Hope I helped and see you soon

I can send an audio voice message using the new headset on his console and also hear one that's been sent to him .And also hear game audio , but when you join a party or create a party or game chat there is nothing?

I've owned the Microsoft Xbox Wireless headset for approximately a year, and it consistently exhibits exactly the issue you've described. When using Fortnite’s in-game chat on my Xbox One, I can hear the game audio just fine, but I cannot hear anyone chatting, although they can hear me.

The only time I managed to get it to work sporadically was when I applied physical pressure to the outside of the left earmuff against my ear or head. It's as if there's a problem with the knob that regulates the game/chat mixer. Strangely, this issue only occurs with Fortnite's in-game chat and not with Xbox Party Chat so it’s probably a fluke.

I'd appreciate it if you could let me know if you've discovered a solution for this problem. In the meantime, I've resorted to using other headsets.