Headset not assigning to account

Check settings. Volume turned up on xBox and headset? Is headset being assigned to your account?

Try connecting headset to controller first, and then powering on the controller. Ensure the controller is assigned to your profile

Is the headset assigned to the primary account you sign in with?

Things to try:

A) Turn off the console and unplug it for 30 seconds, this clears cache.

B) Assign the controller to your account.

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select All Settings.
4. Under Kinect & devices, select Devices & accessories.
5. Select the controller. The current account assigned to that controller is indicated.
6. To assign the controller to another account, select the account currently assigned to it.
7. Select Assign to someone.
8. Select the account that you want to assign to the controller.

C) Other troubleshooting:
https://support.xbox.com/xbox-one/accessories/wired-headset-help

D) Use the stereo headset adapter from Xbox and plug your headset into that. Some headsets have trouble with the xbox controllers and this fixes it usually.

Below are the instructions to assign a controller which maybe how your headset was assigned to your account you may be able to follow these steps to find yiur headset and un assign it.

Sorry I couldnt be more help and give an absolute answer.

To assign an account to a controller, follow these steps:

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select All Settings.
4. Under Kinect & devices, select Devices & accessories.
5. Select the controller. The current account assigned to that controller is indicated.
6. To assign the controller to another account, select the account currently assigned to it.
7. Select Assign to someone.
8. Select the account that you want to assign to the controller.

This will pair the controller to this account.

I reassociated it. That went fine. Ut i noticed that under headset of the controller the headset is not assigned to the controller and i cant click it to assign it. It shows a headset but cant assign it.