Headset issues with Xbox Series S.

I am on an Xbox series s and I am using a wireless headset but this still happens when using a wired headset. I have also tried a simpler reboot along with a factory reset but the issue still continues.

Well, if you need a wireless headset, I recommend this one Xbox Wireless Headset | Xbox as it is compatible with Xbox Series X|S and Xbox One consoles.

Here is a list of all the compatible headsets with the Series X: Which Xbox One accessories are compatible with Xbox Series X|S? | Xbox Support

Olá Luvniu,

Lamento saber que você está tendo problemas com seu fone de ouvido Bluetooth.

Para isolar seu problema, precisamos fazer algumas perguntas para entender melhor

1. Você está tentando conectar seu fone de ouvido Bluetooth JBL ao console Xbox?
   
2. Está tentando conectar várias fontes de áudio? (Telefone + xbox console + PC?)
   
3. Você já tentou se conectar com uma conexão com fio, ou outros fones de ouvido?
   

O console Xbox One não possui funcionalidade Bluetooth. Você não será capaz de conectar seu fone de ouvido ao console usando Bluetooth. Verifique se o fone de ouvido é compatível com o console Xbox. Alguns exemplos de fones de ouvido de terceiros compatíveis incluem:

• SteelSeries Headset Série X|S compatiblidade
  

Compatibilidade com o fone de ouvido Turtle Beach Série X|S

Compatibilidade com |s série X do fone de ouvido HyperX

Compatibilidade com a série X|s da Série X |s da ASTRO Gaming

Aqui estão links adicionais relacionados sua pergunta:

Usando Bluetooth para jogos Xbox | Suporte ao Xbox

Conecte um fone de ouvido compatível | Suporte ao Xbox

Deixe-me saber se isso ajuda com o seu problema.

Sinceramente,

Hayabusa



[The text above is machine translated and may not be an accurate representation of the original post]

Hello Luvniu,

Sorry to hear you are having trouble with your Bluetooth Headset.

To isolate your issue, we need to ask a few questions to understand better

1. Are you trying to connect your JBL Bluetooth headset to the Xbox console?
   
2. Are you trying to connect multiple audio sources? (Phone + Xbox console + PC?)
   
3. Have you tried to connect with a wired connection, or other headphones?
   

The Xbox One console does not feature Bluetooth functionality. You won’t be able to connect your headset to the console using Bluetooth. Check to see if your headset is compatible with the Xbox console. Some examples of compatible 3rd party headsets include:

• SteelSeries Headset Series X|S compatiblity
  
  Turtle Beach Headset Series X|S compatibility
  
  HyperX Headset Series X|S compatibility
  
  ASTRO Gaming Headset Series X|S compatibility
  

Here are additional links related to your question:

Using Bluetooth for Xbox gaming | Xbox Support

Connect a compatible headset | Xbox Support

Let me know if this helps with your issue.

Regards,

Hayabusa

Hello Christopher R, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I am very sorry for the problem you are experiencing with the headphones, the first thing we need to do is rule out possible faults to find the problem, follow the following steps suggested by support:

Pairing with your console: If you're having trouble connecting your headset to your Xbox Series on will flash when the devices are in pairing mode). If this doesn't work, try restarting your console and headset, then try pairing them again.

Bluetooth pairing: If you can't connect the headphones to a Windows 10/11, Android, or iOS device using Bluetooth, first make sure that the device supports Bluetooth connections and that Bluetooth mode is enabled. Restart both devices and try connecting them via Bluetooth again. If this doesn't work, disable and re-enable Bluetooth on the device to restart the device's search for available Bluetooth connections.

Headphones keep disconnecting: If the headphones repeatedly disconnect from the device, try restarting both devices and pairing the headphones again. If the disconnection issue persists, check to see if there is a firmware update for the headphones. If this doesn't fix the issue, perform a hard reset on the headphones.

Information Source (Credits): https://support.xbox.com/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.