Headset issue while charging (XSX)

I have applied these steps throughout these past several weeks and am still experiencing this issue intermittently every week. May I have other suggestions please?

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey MidNightSlumber, how are you today? Hope you're well.

So, this is happening only on the Series X? Try this on the console and test the headset again, please:

First clean the cache of your console that way:

1. Hold the XBOX power button on the console for 10 seconds until you hear a small sound.

2. Wait 10 seconds.

3. Turn it back on.

Note: It may take a while for him to call, don't worry, it's normal.

Then, restore your console keeping the games and apps:

***IMPORTANT*** If you share accounts with someone, you will have to redo the process of placing the account as the main one again, be aware of the chances you still have to do this, as Microsoft makes available per year, only 5 chances so you can make some account your console's main account.

1. Press the Xbox button to open the dashboard.

2. Select System > Settings > System > Console Information >

3. Select Reset console > Restore and keep my games and apps.

4. When asking to pull settings from an old xbox, put no

5. You will have to log in your accounts again, and when you sign in with your account, make sure you turn it has your home console also, that's it.

NOTE: Rest assured, you won't lose games or saves

I hope so, the Xbox 360 wireless headset from microsoft was the best first party headset I used on the 360, the only thing I would hope they change is the ability to use the headset while its charging, or even charge it off the controller while its plugged
in

No one else has issues with a headset stopping the controller from working? It will actually disconnect and say, to reconnect controller while playing. Batteries are charged fully.

Hi there John

What type of headset you use?. There common issue with buzzing from mics while using the plug and play/charge units.

It can also depend on the charge unit itself sometimes taking to much power, could be possible.