Headset chat mixer inaccessible

Discus and support Headset chat mixer inaccessible in XBoX on Consoles to solve the problem; My headset chat mixer slider bar, as well as the headset volume and mic monitoring bars cannot be accessed from the Audio and music button on the Home... Discussion in 'XBoX on Consoles' started by SummerBirdsong, Feb 2, 2021.

  1. SummerBirdsong
    SummerBirdsong New Member

    Headset chat mixer inaccessible


    My headset chat mixer slider bar, as well as the headset volume and mic monitoring bars cannot be accessed from the Audio and music button on the Home panel. Only the "Search for a music app* link is working. I can't scroll up to the other options on the list. I have tried both controllers and the problem persists. Both controllers are up to date.
     
    SummerBirdsong, Feb 2, 2021
    #1
  2. VictoriaDoleman Win User

    Turtle beach recon 70

    Still no chat mixer, I can hear chat but no game play? I still can't get into the headset chat mixer?
  3. Frathos Win User

    I cant access my chat mixer its just greyed out and I cant do anything

    Are you using a wireless headset like Astro A50? If so then you have to use the physical chat mixer that is built in to the headset as the console guide chat mixer will be greyed out.

    Good luck!
  4. RobertErpelding Win User

    Xbox one elite series 2 no audio

    UPDATE.

    I figured it out.

    Hard reset the xbox with the headset plugged in. The new controller has the chat mixer turned all the way to chat and not to game . Put the mixer back to the middle and it works. Without the hard restart, the option to adjust the chat mixer is gone.
  5. Frathos Win User

    headsets not working after last update Xbox one

    Are you plugging your headset into your controller? If so then have you checked the console Chat Mixer settings to see if it has been set to 100% Game Audio? The newer Dashboard has the Chat Mixer at the bottom of the Xbox nexus Home tab (bottom right speaker
    icon). If you see the Headset Chat Mixer slider is all the way to one side (eg Game) then move it towards the other side. Normally it would be at 50/50 mark.

    If you have an older Dashboard then you'll have to look for the tab that includes the Chat or Audio setting (sorry, I don't recall whether everyone has been updated to the newer Dashboard style yet) and check/change the adjustments there.

    If you have a wireless headset (eg Astro A50 series) then the Chat Mixer setting is adjusted on the headset itself. I'm guessing you don't have this type headset though as the Chat Mixer setting usually resets back to the middle (50% Game, 50% Chat) every
    time the console is restarted. Note that when an Astro A50 series is connected, the console Chat Mixer settings are grayed out since you have to make the adjustments on the headset itself.

    Good luck!
  6. ORLANDO LUJAN Win User

    Headset

    Make sure the headset chat mixer isnt all the way to the right
Thema:

Headset chat mixer inaccessible

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