Headset (Astro A10) has choppy audio

I finally figured out whats going on with most of these issues. Its a power issue. After quite a bit of trouble shooting, I unplugged certain electronic devices plugged into my surge protector and it fixed the issue
right away. Thats why a lot of people get some kind of fix after restarting because it is a power issue. Too much on one surge protector or certain devices interacting with the whole surge protector. Try it out and I promise you it will fix it as soon as you
unplug whatever is effecting it. Also keep in mind whatever is plugged into the second outlet on the wall as well. I hope this help all of you cause this was driving me crazy!

Are you a Dashboard Preview member? If so then you should report it via the Xbox Insider app reporting function.

This may be a controller/console issue as I too have been experiencing intermittent audio issues on my Turtle Beach XO4 Stealth headset. I noticed something interesting for one of those occasions that I had also streamed via Mixer. During playback of the
VOD, I noticed that the audio issues I had been hearing in the headset weren't present in the VOD so that leaves me thinking that Microsoft has some issue with the audio feed being sent from the console to the controller and/or chatpad headset jack.

Hi Casualty,

To better address this issue, please create a new discussion to let more of the community know about this. Due to the age of this thread, it will be locked.

Thanks for understanding!

Hi there, I would recommend contacting Astro Support if none of those solutions worked. You can contact them here: https://help.astrogaming.com/hc/en-us/requests/new?mobile_site=true for assistance as they may be able to to help you fix the issues.

You could also contact Xbox support as it could be a issue with the Console or controller. You can reach them here: support.xbox.com/contactus for assistance as they could also troubleshoot the problem if it's not the headset.