He did not receive a reward

Discus and support He did not receive a reward in XBoX Rewards & Social to solve the problem; A month ago I bought Resident Evil 7 and watch dogs 2 and dishonored 2 before the release date has not received the rewards... Discussion in 'XBoX Rewards & Social' started by IIEvilxSpiretII, Feb 2, 2017.

  1. IIEvilxSpiretII
    IIEvilxSpiretII Guest

    He did not receive a reward


    A month ago I bought Resident Evil 7 and watch dogs 2 and dishonored 2 before the release date has not received the rewards

    :)
     
    IIEvilxSpiretII, Feb 2, 2017
    #1
  2. yaopeng8
    yaopeng8 Guest
    Did not receive a reward

    My account is not received 39hkd
    Received only mail no amount
     
    yaopeng8, Feb 2, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Did not receive a reward

    Hello yaopeng8,

    We see that you have successfully received all your deposits. Our deposits are automatically converted into currency and placed into your Microsoft Account. You can check these deposits from your commerce page at (Sign in to your Microsoft account).
    They will be listed as a refund with a negative amount, since we are adding funds to your account.
     
    XBLRewards8, Feb 2, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    He did not receive a reward

    Hello IIEvilxSpiretII,

    There is currently an issue with certain purchase of Resident Evil 7 not being properly punched for the previous Games on Demand offer. We are working on a hotfix for this issue. Once we have this fix deployed, and can confirm you have been Rewarded, we'll
    update this thread. Apologies for any inconvenience.
     
    XBLRewards8, Feb 3, 2017
    #4
  5. IIEvilxSpiretII
    IIEvilxSpiretII Guest
    I wait Thank you
     
    IIEvilxSpiretII, Feb 4, 2017
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello IIEvilxSpiretII,

    Our hotfix has been deployed, and I can confirm your account has been properly updated. You should see the Credits pending in the next 1-3 days! Apologies for the inconvenience caused by this delay.
     
    XBLRewards8, Nov 3, 2018
    #6
  7. IIEvilxSpiretII Win User

    He did not receive a reward

    Hello ,

    There is currently an issue with certain purchase of Resident Evil 7 not being properly punched for the previous Games on Demand offer. We are working on a hotfix for this issue. Once we have this fix deployed, and can confirm you have been Rewarded, we'll
    update this thread. Apologies for any inconvenience.
    I wait Thank you
  8. XBLRewards8 Win User

    He did not receive a reward

    Hello IIEvilxSpiretII,

    Our hotfix has been deployed, and I can confirm your account has been properly updated. You should see the Credits pending in the next 1-3 days! Apologies for the inconvenience caused by this delay.
  9. XBLRewards8 Win User

    He did not receive a reward

    Hello IIEvilxSpiretII,

    There is currently an issue with certain purchase of Resident Evil 7 not being properly punched for the previous Games on Demand offer. We are working on a hotfix for this issue. Once we have this fix deployed, and can confirm you have been Rewarded, we'll
    update this thread. Apologies for any inconvenience.
  10. XBLRewards8 Win User

    Did not receive rewards

    Hello NIGHTHAMSTER424,

    The Ghost Recon offer is only for physical purchases from MicrosoftStore.com, as stated in the FAQ for that offer:



    Which items are eligible for this offer?

    To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
    the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

    • Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

    • Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

    • Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits



    Since your purchase was made digitally, it was not eligible for this offer.
  11. Smwutches Win User

    Did not receive rewards

    If it was for rewards credits, the credits would show as pending on the Rewards site about 96 hours after you redeemed them. Then they would be deposited into your account by the following 15th or 30th of the month.
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He did not receive a reward

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