HDR Receiver Issue

Discus and support HDR Receiver Issue in XBoX on Consoles to solve the problem; A week ago my Xbox one X stop transmitting the HDR signal through my receiver to my TV. The TV will display that there is no signal. My receiver is a... Discussion in 'XBoX on Consoles' started by EliWhite2, Mar 9, 2020.

  1. EliWhite2
    EliWhite2 Guest

    HDR Receiver Issue


    A week ago my Xbox one X stop transmitting the HDR signal through my receiver to my TV. The TV will display that there is no signal. My receiver is a Denon X 2400 and my TV is a Vizio M 75. I’ve tried swapping out cables and updating to the latest firmware
    without success. It appears to be a communication issue between the Xbox and the receiver. When I connect the Xbox directly to the TV signal transfers fine. What is really strange is that when I hooked up a friends Xbox one X it worked fine transmitting through
    the receiver, and my Xbox one S also works fine. The issue seems to be unique to my Xbox one X. Is it a hardware issues? Is my HDMI port bad? What is also strange is that when I test the 4K under settings I get all green checkmarks. Any ideas on what to
    do? I have reset my receiver to factory settings with no success and I am out of ideas. Please help.

    :)
     
    EliWhite2, Mar 9, 2020
    #1
  2. EliWhite2 Win User

    HDR Receiver Issue

    I thought about direct to TV with an optical out but want to feed to my receiver directly so I utilize the more advanced sound decoding like Dolby Atmos. I think is must be a hardware issue since I used another Xbox and it worked. Thanks.
  3. HabibzTV Win User

    HDR Receiver Issue

    Hello EliWhite2,

    Seems as you're possibly having a hardware issue. If you factory reset the Xbox and it does the same thing your best bet is to see if you have a warranty still on your Xbox (1 year manufacturers) Xbox has a warranty process you can go through.

    Best regards!
  4. EliWhite2 Win User

    HDR Receiver Issue

    Sadly I think you are right. Unfortunately, the warranty is up. The xbox is about 18 months old. Thanks.
  5. ngocphi Win User

    HDR Receiver Issue

    Its best not to put things between uhd devices and your tv

    The best solution would be all UHD devices to your tv any hd only to your receiver then to your tv

    Plus optical out to your receiver

    This reduces latency

    Also you gotta remember you have to have more UHD hdr compatibLE cables if you insist on the receiver and Not all hdmi cables are created equal

    Usually hdmi2.0 should do

    Older cables like 1.4 wont support hdr or UHD

    Also have to.remember not all ports are UHD OR HDR

    As mentioned more high UHD devices you have on a single chain the more demand for speed on that single link
  6. Chris.B.Kemp Win User

    Xbox One S and Epson 5040UB

    Having the same issue, Epson 5040ub w/ Xbox One S, HDR isn't working on anything (UHD, Netflix, games) despite receiver and all cables being HDMI 2.0a / 4K HDR supported spec.
Thema:

HDR Receiver Issue

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