HDR problem

Same problem here... With my Sony Bravia x90e (KD-55XE9005).

All is checked with a green mark the the video setting of the console (4k, HDR, etc.).

The correct HDMI input is used on the TV and the enhanced feature is activated (to allow 4k and HDR)

My TV activate de HDR logo during HDR content... But for some reason all HDR contents look washed out.

It is like the console send a picture for HDR that is not processed ...

The black levels and colors are far better with the HDR option deactivated in console.

I have no HDR problems with internal apps of the tv or with the PS4.

Same problem here... With my Sony Bravia x90e (KD-55XE9005).

All is checked with a green mark in the video settings of the console (4k, HDR, etc.).

The correct HDMI input is used on the TV and the enhanced feature is activated (to allow 4k and HDR)

My TV activate de HDR logo during HDR content... But for some reason all HDR contents look washed out.

It is like the console send a picture for HDR that is not processed correctly by the tv ...

The black levels and colors are far better with the HDR option deactivated in console.

I have no HDR problems with internal apps of the tv or with the PS4.

Take a look at this :

"Xbox One X als UHD Blu-ray Player: SDR besser als HDR?"

in youtube

I have the exact same problem with HDR as in the video

Moreover, in games, I see no differences with the HDR feature activated or deactivated (tested with CoD WWII and Assassin's Creed O). You should uncheck HDR (in console) and see if there is a real difference ingame...

Hey YuriMaister! Checkout the troubleshooting steps
here and see if they help resolve your issue. Additionally you may want to disable 4K up scaling on the console and allow the TV to do it instead. Post back and let me know how it goes!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

If the Xbox One X was properly displaying HDR before the TV Firmware update, then it's definitely an issue with your TV and you'll have to reach out to Panasonic unfortunately. If you haven't already, you can also try the troubleshooting steps listed here: https://support.xbox.com/en-US/xbox-one/console/troubleshooting-4k-and-hdr-on-xbox-one.

Hello,

I have a xbox one X since february 2018 and a panasonic TV TX-58EX780E since november 2017, all were perfect until 2 days, i had the last firmware on this TV, i don't know if this is the problem but, i can't have the hdr content for movies et games, but
with netflix tv app i can have hdr, with another 4K player, my tv is able to show hdr content, but no way from my xbox one X. Why?

The problem seems to come to xbox one x, i tested lots of devices to my TV, how can i fix it?

I guess it was a hdr10+ update for my tv.

Hi ive been having same issue .. normally thry say its the tv but in fact ita xbox format. My tv can display at 10bit 4k . But not 36 bit. Xbox doeant have 8 or 10 bit for hdr or 4k only 4k upscaling. My tv has no update.