HDR not functioning properly on Series X

lllTheDoctorlll · Nov 4, 2021

I have a 65R626 TCL tv, which is 4K UHD 60Hz. HDR has worked fine up until recently, my Series X updated a few days ago, thats when it started. When I have HDR10/Auto, Dolby Vision/Gaming active everything that runs HDR makes the screen darkened. Tried different image settings on the TV and the xbox in-game to no avail. The color is off as well where reds look more orangish, etc. When I switch HDR10 off and leave Dolby Vision/Gaming on the picture is faded, color is still of as well. Tried color calibration on xbox as well as HDR with no difference. I've had the faded color before a few updates ago but seemed like MS patched it with one of the updates. My TV does notify me when HDR is active. Anyone else experience anything similar?

:)

L4c3rd4

The last insider update was focused on the dolby vision, and since it's a beta version, bugs can occur, I believe it's a bug of the build itself, others might be experiencing as well, but I do not get any other reports of this yet. But since you have reported it on the insider hub, others will too, i believe, and this will be addressed by the Insider development team.

lllTheDoctorlll

Yes I usually report all glitches to MS. I was trying to see if this is an isolated glitch or affecting TCL TVs or even other brands as well. Also if anyone knows a workaround.

L4c3rd4

It might have some glitch with the new build. You did the right thing to report to Microsoft via your console.

lllTheDoctorlll

Yes I am part of the insider program. I have reported it to MS as well.

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey lllTheDoctorlll, how are you today? Hope you're well.

You're part of the insider program?

HDR not functioning properly on Series X