Hbomax app won't display HDR and we need to work together to get this fixed

My problem "floats."

For a few days, PlutoTV, has no sound, then it works fine, and Prime Video has no sound.

Then Prime is fine, then HBOMax has no sound.

Now, HBOMax is fine, but no games have sound, but all other apps do. Hopefully, in a few days, it will move on to some other app and I can game with it again. All the Series X system sounds always work regardless (so far)

So my console may as well now be a brick at this point. I have cycled. I have reset my apps. I have unplugged it and plugged it back in.

Whatever bug this last update installed, please fix it.

Firebird, yes it's clear there is an attempt at a mode switch because the screen goes dark and re-initializes but like I said the Netflix app then displays very muted colors like its expecting to output HDR but half the color data is missing. If I back out
to the dashboard, the off-color stays. But if I then quit Netflix, the screen display re-initialized and colors are back to normal.

Clearly the Netflix app believes it is in HDR mode because HDR-enabled titles are clearly labeled as such when I have my One S in HDR mode. If I disable HDR, then the Netflix app no longer displays the HDR label on compatible titles. Only 4K UltraHD. So
the app is trying but something is off.

I know others are having a similar issue...there is a Reddit thread about Netflix displaying muted colors on Xbox One S in HDR mode. So it's not just us.

Would be nice to get an official word on this and hear that a fix is coming. I can tell you that Mad Max looks incredible with HDR enabled. I wasn't sure how much of a difference it would make, the the clarity and contrast on the colors is night-and-day
vs HDR turned off. Would be very nice to have Netflix working properly as well.

Hi,

What happens if you turn off both allow 4K and the HDR setting? (turning off Allow 4K should turn of HDR anyway).

When your playing games in HDR and go back to the dashboard there will be a momentary pause or black screen. This is normal as the Xbox dashboard operates in SDR and both the monitor and the Xbox should switch back to SDR.

I'm just curios to see if there is an issue with switching between HDR and SDR on this monitor.

Also, if I'm not mistaken, the M27Q is an older HDMI 2.0 display and that can be bandwidth limited. Besides, this is only an HDR 400 display which means it doesn't get bright enough for HDR to really stand out. Decent HDR needs HDR 600 or more to actually make much of a difference together with good local dimming.

Just because it can do HDR doesn't mean you need to have it on. On displays with poor HDR implementation having it on can actually make the picture worse.

Have you updated the monitors firmware?

No need ask anyone

It won't be pleasant the hdr

It's not a setting it's your tv

It supports old stamdards and doesn't output enough to do hdr on most devices just ps4

Apps won't accept the hdcp that old to do hdr and yes that's why sony doesn't support uhd on ps4

You need the hdcp 2 for 4k apps

Skyrim won't be 4K, it's basically running an updated engine with new graphical effects at 1080p - Think Skyrim with Fallout 4 visuals. So will Skyrim look nice? Absolutely yes, no question. If Skyrim supports HDR, which it most likely will, then yes,
it would look better on a HDR supported TV. As far as I've seen HDR is only on 4K TV's, I have not seen it on 1080p displays. HDR is a hardware display technology, to see HDR, you'll need an HDR TV and the content you are watching or playing needs to be
HDR.

The Xbox One S's 4K abilities are only confined to video playback via from UHD Blu-ray or 4K capable streaming.