HBO Max has parental restrictions on certain movies/shows but my Xbox account doesn't have...

Discus and support HBO Max has parental restrictions on certain movies/shows but my Xbox account doesn't have... in XBoX Accessibility to solve the problem; Really don't understand what's going on and I couldn't come across any helpful info on this. I was just using HBO Max the other day and now today I... Discussion in 'XBoX Accessibility' started by jersey red, Apr 30, 2023.

  1. jersey red
    jersey red Guest

    HBO Max has parental restrictions on certain movies/shows but my Xbox account doesn't have...


    Really don't understand what's going on and I couldn't come across any helpful info on this. I was just using HBO Max the other day and now today I can't watch the same show I was watching a couple of days ago. Theres a lock symbol on the TV show and I get a notice about the parental settings on the device but my account has no such settings as Im an adult and this is my personal Xbox I am using. Could really use some help because this happened out of nowhere and I wasn't dealing with this the other day. Now I can't watch my shows.

    :)
     
    jersey red, Apr 30, 2023
    #1
  2. SwordofWhedon Win User

    HBO Max has parental restrictions on certain movies/shows but my Xbox account doesn't have any restrictions

    I believe HBO has their own parental controls
  3. jersey red Win User

    HBO Max has parental restrictions on certain movies/shows but my Xbox account doesn't have any restrictions

    They do but Xbox settings overrides them. Theres nothing in HBO's settings for this, it has to do with the Xbox itself and there's no restrictions set on my account.
  4. MadMojo Win User

    HBO Max Child Profile Has All Content Locked, Despite Permissions Given to Appropriate Age Levels

    Another bit of key information is that when I access her profile in HBO Max on my console, it works just fine. So it's the console-specific content restriction that appears to be causing a problem. I'm trying to figure out where I can allow her console
    to properly access the app or content in the app now with no luck. Would appreciate any help at this point. You would think it would show on the Always Blocked list if it was actually always blocked, so I could remove it from that manually through the parental
    controls. Perhaps there's a bug that doesn't show the app properly, even though it's stuck on that list somehow. Unless one of those always blocked browsers is mis-labeled HBO Max app. *shrugs* Help!
  5. mutelight Win User

    Fix the Black Crush !!!

    You should see the HBO Go app on the 360, it is the complete opposite, completely washed out, and the audio drifts from the video on certain shows/movies.
  6. Crafty-9F37DC1A-A075 Win User

    What would you consider Xbox 360 to first be and second?

    Gaming first. Movie player (Netflix, HBO GO, Youtube) second. Now that Cinemax has created Max Go, I hope they add that to the dashboard in the future.
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HBO Max has parental restrictions on certain movies/shows but my Xbox account doesn't have...

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