HBO Go, Netflix, Amazon prime not showing up in App Store.

Discus and support HBO Go, Netflix, Amazon prime not showing up in App Store. in XBoX Games and Apps to solve the problem; Received Xbox One for Christmas. HBO Go app is not in the app list and when I search for it returns no search results. Same for Netflix and Amazon... Discussion in 'XBoX Games and Apps' started by l KORMAC l, Jan 16, 2015.

  1. l KORMAC l
    l KORMAC l Guest

    HBO Go, Netflix, Amazon prime not showing up in App Store.


    Received Xbox One for Christmas. HBO Go app is not in the app list and when I search for it returns no search results. Same for Netflix and Amazon Prime. Notified Microsoft. They had no answers and were no help. Anyone else having this issue? Any fixes?

    :)
     
    l KORMAC l, Jan 16, 2015
    #1
  2. IanB-MSFT
    IanB-MSFT Guest
    Connection issues and disconnecting constantly

    Same here. "Check your connection" shows a good connection, all services up however, Netflix, Amazon Prime, HBO GO, ShowTime apps all not working.
     
    IanB-MSFT, Jan 16, 2015
    #2
  3. Amazon Instant not showing up for download

    I have a gold membership and an Amazon Prime account, but when I go into the store on my Xbox One, and search the app section, the Amazon Instant app is not showing up. I also search the whole store and it is also not showing up at all.

    Is the app no longer available? Is it just something wrong with my system?
     
    SandbaggerTwo, Jan 16, 2015
    #3
  4. HBO Go, Netflix, Amazon prime not showing up in App Store.

    I'm currently having the same issue, anyone have a solution?
     
    Bound-B6817D10-7FA4-4090-AE13-D52395AD5D7C, Feb 21, 2015
    #4
  5. Hey there Hectic CA!

    Sorry to hear about the issue! Let's try a few troubleshooting steps to see if we can get this issue sorted:

    • Press and hold the power button on your Xbox One consoles for 10 seconds.
    • Once your console is powered off, unplug the power cord.
    • Wait 5 minutes and then plug in your console.
    • Power on your console and try to search for one of the listed apps in the Apps store.
    Give the suggested steps a try and be sure to let us know the results!
     
    Mister Quimby, Feb 22, 2015
    #5
  6. l KORMAC l
    l KORMAC l Guest
    I tried the solution you have posted mister qimby. It did not work. The apps are still not available in the App Store.
     
    l KORMAC l, May 3, 2015
    #6
  7. Hey there l KORMAC l!

    Sorry to hear that the issue is continuing to occur! Are you able to see any other apps while searching in the Xbox Store? If you are able to see other apps except for the apps described above, I recommend trying a few steps:

    • From the Home screen navigate to My games & apps.
    • Select the Apps tab and scroll to the right.
    • Select Find more in the Xbox Store.
    • On the next screen select Apps.
    • Check if you are able to see Netflix under the Featured tab.
    Give the suggested steps a try and be to let us know how it goes. Thanks!
     
    Mister Quimby, May 5, 2015
    #7
  8. l KORMAC l
    l KORMAC l Guest

    HBO Go, Netflix, Amazon prime not showing up in App Store.

    Netflix does show up under the popular apps on the apps home page. Amazon Prime and HBO Go are still not showing up in search, popular apps, all apps, or new apps.
     
    l KORMAC l, May 9, 2015
    #8
  9. Hey l KORMAC l!

    Sorry to hear that the issue is continuing to occur! Just to make sure that we have all of the proper preferences set, I recommend following a few steps:

    • From the Home screen, press the Menu button and select Settings.
    • Select Privacy & Online Safety.
    • Enter your passkey if required and navigate to Content restrictions.
    • Select access to content and check to see what this option is set to.
    • If it is not set to Unrestricted, select Unrestricted from the drop down list.
    • Once you have changed this setting, try searching for one of the missing apps.
    Go ahead and check the listed preferences and let us know how it goes. Thanks!
     
    Mister Quimby, May 12, 2015
    #9
  10. I'm having the same issue and none of those solutions worked. I also can't find Hulu Plus
     
    RobbedSquash6, Jul 8, 2015
    #10
  11. Mister Beep
    Mister Beep Guest
    Hey RobbedSquash6!

    Looks like this thread is a bit older and the OP may have had the issue sorted. Since this thread is older, please post a new thread so that the community can provide support tailored to you. Thanks! HBO Go, Netflix, Amazon prime not showing up in App Store. :)
     
    Mister Beep, Nov 1, 2018
    #11
  12. l KORMAC l Win User

    HBO Go, Netflix, Amazon prime not showing up in App Store.

    Netflix does show up under the popular apps on the apps home page. Amazon Prime and HBO Go are still not showing up in search, popular apps, all apps, or new apps.
  13. IanB-MSFT Win User

    Connection issues and disconnecting constantly

    Same here. "Check your connection" shows a good connection, all services up however, Netflix, Amazon Prime, HBO GO, ShowTime apps all not working.
  14. Mister Beep Win User

    HBO Go, Netflix, Amazon prime not showing up in App Store.

    Hey RobbedSquash6!

    Looks like this thread is a bit older and the OP may have had the issue sorted. Since this thread is older, please post a new thread so that the community can provide support tailored to you. Thanks! :)
  15. RobbedSquash6 Win User

    HBO Go, Netflix, Amazon prime not showing up in App Store.

    I'm having the same issue and none of those solutions worked. I also can't find Hulu Plus
  16. Mister Quimby Win User

    HBO Go, Netflix, Amazon prime not showing up in App Store.

    Hey l KORMAC l!

    Sorry to hear that the issue is continuing to occur! Just to make sure that we have all of the proper preferences set, I recommend following a few steps:

    • From the Home screen, press the Menu button and select Settings.
    • Select Privacy & Online Safety.
    • Enter your passkey if required and navigate to Content restrictions.
    • Select access to content and check to see what this option is set to.
    • If it is not set to Unrestricted, select Unrestricted from the drop down list.
    • Once you have changed this setting, try searching for one of the missing apps.
    Go ahead and check the listed preferences and let us know how it goes. Thanks!
Thema:

HBO Go, Netflix, Amazon prime not showing up in App Store.

Loading...
  1. HBO Go, Netflix, Amazon prime not showing up in App Store. - Similar Threads - HBO Netflix Amazon

  2. Why is my audio and video unsynced on Hbo max?

    in XBoX on Consoles
    Why is my audio and video unsynced on Hbo max?: I have an old generation xbox (Xbox One S) and recently I downloaded and subscribed to HBO Max. After doing so I put on a show and it was fine, until a couple minutes passed by and I realized the...
  3. Xbox HBO Max and Netflix App Glitch

    in XboX Insiders
    Xbox HBO Max and Netflix App Glitch: Hi was wondering if anybody was having issues where the screen looks rainbow with HBO max shows on their Xbox and if there was any way to fix it. It is also happening to some shows on Netflix but...
  4. Error 0x80004005 on Netflix and HBO Go

    in XBoX Games and Apps
    Error 0x80004005 on Netflix and HBO Go: What in the world?? So these apps continuously die, won't stream anything, lock up my console. I use the "xbox.com/errorhelp" to look what this error means and all it tells me is that the app...
  5. All streaming APPs (netflix, HBO GO, comedy central etc) CONSTANT buffering)

    in XBoX Games and Apps
    All streaming APPs (netflix, HBO GO, comedy central etc) CONSTANT buffering): I am extremely frustrated currently. I will try to explain my situation as in depth as possible, but I may miss some things. Purchased an xbox one nov27th on Dec 12th the WiFi completely died,...
  6. Judder Netflix and HBO Go choppy framerate

    in XBoX Games and Apps
    Judder Netflix and HBO Go choppy framerate: Hi, since around june Netflix and HBO Go is not what it used to be before. The video is juddering and looks choppy, especially when the camera does pans or tilts, it is really annoying. I read...
  7. HBO GO and Netflix work great on my 360, but do not work on my Xbox One.

    in XBoX Games and Apps
    HBO GO and Netflix work great on my 360, but do not work on my Xbox One.: Hi, I am having trouble streaming on my xbox one. Neither netflix or hbo go work on my xbox one, but work completely fine on my 360 with the same logins and hdmi cables. I have tried power...
  8. Netflix, Hulu Plus, HBO GO keeps dropping stream

    in XBoX Games and Apps
    Netflix, Hulu Plus, HBO GO keeps dropping stream: For the last few days, Netflix, Hulu Plus, and HBO GO keeps dropping a stream part way through the show. It will play anywhere from about 5 - 15 minutes between each occurrence. I have tried both...
  9. Poor quality on Netflix, ESPN but great quality with Youtube and HBO GO

    in XBoX Games and Apps
    Poor quality on Netflix, ESPN but great quality with Youtube and HBO GO: So my internet speed is 12 mbps, the xbox network check is good, and NAT is open. I can play online games with no problem as well as stream Youtube and HBO Go uninterrupted in HD. The problem is...
  10. Do you need to buy live gold membership to be able to use Netflix and hbo apps

    in XBoX on Consoles
    Do you need to buy live gold membership to be able to use Netflix and hbo apps: Do you need to buy live gold membership to be able to use Netflix and hbo apps de1fbfa1-67f2-4787-8930-b855c07503c6