Having trouble with the game kicking me back to the front screen after loading the game

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

I'm sorry to hear that. Is it warzone by any chance? Here are the steps that you can try for your concern.

Solution 1. Power cycle your console

Please Turn off console > (press and hold power button for 10 seconds) unplug everything from the console > wait for 2 minutes and plug everything back > Turn On the console.

Solution 2. On your Xbox, please go to Settings - tv and display options - set the resolution to 1080 - under Advanced to the right click on video modes - uncheck Allow 4K and HDR10. Then restart your console and launch the game.

Solution 3. Clear your local save games file and persistent storage.

Make sure that there’s no disc in the disc tray.

Scroll left on the Home screen to open the Guide.

Select Settings > All Settings

Choose System > Storage.

Now select Clear local saved games.

Choose Yes to confirm.

Restart your console

Press the Menu key on your controller.

Click Settings, then go to Disc & Blu-Ray.

Select Persistent Storage.

Click Clear Persistent Storage.

Solution 4. Try to do a soft factory reset without removing any games and apps.

Press the Xbox button to open the guide.

Select Settings > System > Console info > reset then keep my games and apps.

NOTE: This will delete the profiles on your account, make sure that you remember the email and password to your account.

I hope this helps. Feel free to ask back any questions and keep me posted.

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