Having trouble with some codes

Hello,

I am contacting support to find out about some codes for Fortnite that I was supposed to received but have not, please do help me out. Thank you!

:)

 

Having Some Trouble with my Gold

Hi there,

what exactly is the issue?

If you just purchased gold but it's not being recognized then please try the next steps:

please double check http://account.microsoft.com/services to see if the subscription is showing there.

If the subscription shows, try the following steps

Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)

Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
Restart or Power Cycle Xbox One Console

Redownload your profile

If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
Contact Us | Xbox Support

If the issue is different then please specify the exact issue you are experiencing, without further information for that other issue it will be hard to advise anything to try

Let us know the results

 

Having Some Trouble with my Gold

Ok. I'm having problems with my Gold and could really use some help trying to fix it

 

Hey Lightnex! Which codes were you having issues with? If it's the friend invites, those will be made available once early access starts. Post back and let me know!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

Yes, the friend invites were the codes I was having an issue with, I should receive them on the 21st of July? No way my friends may pre download the game? Thank You!

 

Hey Lightnex! You will be able to access the friend invites as soon as early access starts. For more info, check
here. Thanks!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.