Having trouble with messaging

Discus and support Having trouble with messaging in XBoX on Windows to solve the problem; For the past few weeks i have been having issues with messaging people from various xbox services, on android (both the normal and beta apps) i get the... Discussion in 'XBoX on Windows' started by nathanc213, May 21, 2017.

  1. nathanc213
    nathanc213 Guest

    Having trouble with messaging


    For the past few weeks i have been having issues with messaging people from various xbox services, on android (both the normal and beta apps) i get the message "things are quiet around here"on pc (both the normal and beta apps) i get the message "we had
    trouble getting your conversations" and on the website i get the message "an error has occurred". However if i go onto my xbox i can message people perfectly fine.

    I have tried reinstalling all of the apps but the only thing that worked (albeit for a few mins) was resetting the normal PC app.

    Does anyone have any advice? because this issue is extremely annoying.

    :)
     
    nathanc213, May 21, 2017
    #1
  2. spike118
    spike118 Guest
    Halloween Elite Packs

    Anybody having trouble purchasing these? I keep getting an error message.
     
    spike118, May 21, 2017
    #2
  3. SercoZz
    SercoZz Guest
    TROUBLE MESSAGING..

    i cant send messages on my xbox one tried all possible resolution but still cant please HELP Microsoft.....
     
    SercoZz, May 21, 2017
    #3
  4. Catherine Cus.
    Catherine Cus. Guest

    Having trouble with messaging

    Hi,

    One possible reason as to why you're encountering this issue is due to an Xbox Live server interruption. Before we proceed with the troubleshooting solutions, kindly visit the
    Xbox Live Status page and check if there are any ongoing service alerts.

    If everything is Normal, kindly run the apps troubleshooter provided on this

    link    . This can help resolve issues with applications downloaded from the Windows Store.

    We also recommend keeping the device and the application up-to-date. Refer to the following links for the steps:


    If the same thing occurs, kindly reset the application from the Settings menu. Resetting the app from the
    Settings menu can help restore corrupted Xbox app installation files. Refer to the steps below:

    1. Click Start and click Settings.
    2. Select System.
    3. Select Apps & features.
    4. Find the Xbox app and click Advanced options.
    5. Click Reset.
    6. Restart your device so that the changes can take effect. Launch the Xbox app and check if the same thing occurs.

    Keep us posted with the progress. We'd be glad to further assist you.
     
    Catherine Cus., May 23, 2017
    #4
  5. Catherine Cus. Win User

    Having trouble with messaging

    Hi,

    One possible reason as to why you're encountering this issue is due to an Xbox Live server interruption. Before we proceed with the troubleshooting solutions, kindly visit the
    Xbox Live Status page and check if there are any ongoing service alerts.

    If everything is Normal, kindly run the apps troubleshooter provided on this

    link    . This can help resolve issues with applications downloaded from the Windows Store.

    We also recommend keeping the device and the application up-to-date. Refer to the following links for the steps:


    If the same thing occurs, kindly reset the application from the Settings menu. Resetting the app from the
    Settings menu can help restore corrupted Xbox app installation files. Refer to the steps below:

    1. Click Start and click Settings.
    2. Select System.
    3. Select Apps & features.
    4. Find the Xbox app and click Advanced options.
    5. Click Reset.
    6. Restart your device so that the changes can take effect. Launch the Xbox app and check if the same thing occurs.

    Keep us posted with the progress. We'd be glad to further assist you.
  6. SatanicoDrCadillac Win User

    Having trouble receiving my messages and deleting messages

  7. Loraine Mon Win User

    Message Troubles

    With new version of app i can send message again, it is fixed. Thanks
    We are glad to know that the issue is resolved.

    If you have any other queries, you can contact us anytime.
  8. alexwheeler Win User

    Trouble Messaging

    The xbox live servers were indeed down over the weekend, but they should be resolved now, let us know if you have any more troubles
  9. FrancescoM_89 Win User

    Message Troubles

    With new version of app i can send message again, it is fixed. Thanks
Thema:

Having trouble with messaging

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