Having trouble redeeming my 3 month gold

Could you post up the specific redemption issues you're encountering? Please post back the error message, along with the error code you receive when trying to redeem! The error code will look similar to XBOS-0000 or 0x00000000.

Thanks for posting!

If you currently have Game Pass Ultimate and attempt to redeem a 12 month Xbox Live Gold code, it will convert to a 3 or 4 month Ultimate subscription. If you want to continue with just Gold for 12 months and not Ultimate, you would have to wait for the
Ultimate to expire before redeeming the regular Gold code.

If you don't currently have Ultimate, then you should have no problem redeeming the 12 months of Gold.

I just bought and redeemed my prepaid that I bought from my local Target store,still have the receipt for said card

my three months originally ended on the 7th of this month but I redeemed my 3 month gold for live on the 1/3/2014 an inputted the code to renew my xbox live...and it said the code went through but now I am without gold an hour early before midnight .

not a happy xbox user

its a green xbox live gold 3 months card so i can't use it to buy games in game purchases???

You can't buy games or in game purchases with a 3 Month Gold membership card.

But even if you have a subscription, you can redeem the card, and the card will "pause" your renewal payments for 3 months, and after the 3 months of the gold card are over, you start paying normally for your subscription again.

So just redeem it on your account, and you save 3 monthly Gold payments. And even if you have a longer subscription (like a 12 month subscription), it will "push back" the next renewal payment for 3 months.

So for example, if your next renewal were in November 2019, and you redeem the 3 Month card, you'd have to pay for the next subscription renewal in February 2020.

I'm having trouble redeeming Xbox Live Gold 12 months. Returns the code: 801613c9. I've tried with 2 Xbox Live Gold Pre-Paid and did not work, always returns the same error.