Having trouble launching games on xbox one

Hi NorCaliGee,





Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
the troubleshooting steps listed above didn't fix the issue.



Thank you and have a great day!

I rebooted my xbox and now im able to launch my games. Thank you for your help.

Hi NorCaliGee,

Thanks for reaching out to the forums. We see you are having game issues. We recommend the guide for game
issues solutions. Make sure to try all steps and let us know how it goes. It is possible that the fires can contribute to the issues as internet and power lines could be damaged.

Thanks,

Brad

I understand, normally the steps above would solve this problem because following them the power brick is reset. If this didn't work you will need to replace it with another one as it may be a problem with it.

in this case, you may want to check these points:

• Check that the wall outlet you’re using is working with other devices.
  
• Check that the power cable is firmly connected to the wall outlet and to your console.
  
• Ensure that you're using the power cable which came with your console, and that it's the correct cable for your region.
  

If your console still will not turn on as expected, it needs to be serviced.

To request service, sign in to Device service and repair with your Microsoft account and submit a service order: Device Services