Having trouble getting into my Microsoft account

Discus and support Having trouble getting into my Microsoft account in XBoX on Consoles to solve the problem; When I’m trying to log into my Xbox account and go into Minecraft in keeps saying Invalid JSON string does anyone know how to fix this... Discussion in 'XBoX on Consoles' started by JoseRincon5, Apr 11, 2022.

  1. JoseRincon5
    JoseRincon5 Guest

    Having trouble getting into my Microsoft account


    When I’m trying to log into my Xbox account and go into Minecraft in keeps saying Invalid JSON string does anyone know how to fix this

    :)
     
    JoseRincon5, Apr 11, 2022
    #1
  2. Georges C. Win User

    Having trouble getting into my Microsoft account

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello JoseRincon5, I found a occurrence in the community regarding your mistake, try to follow the procedures below.

    https://answers.microsoft.com/en-us/xbox/forum/...
  3. iRolaNx Win User

    having trouble with my old microsoft account

    Sage to Rage!! hi! idk how to contact you again so i had to look this post again.

    i am having the same problem with my old xbox account and im still paying for it, please fix it, i think that i have an update again but it says that my password isnt working and stuff, please help me.

    Thank you.
  4. Mythic xSagex Win User

    having trouble with my old microsoft account

    Hi there!

    As i am doing some research to try to help you i will say this:

    Please do not post personal info (Your email)

    These are public forums and anyone can view it. And some people in this world want to use personal info for harm.
  5. BrianWheat Win User

    unable to sign into Microsoft Store

    Restarted PC

    Network Connection OK

    Cleared Cache and Cookies on Internet Browser.

    Tried Firefox. Signing on Microsoft Account. OK, Signed in Microsoft Store. Blank Screen, Clicked Search, no response.

    Tried Edge. Unable to sign on, all I get is waiting response.

    Tried Crome. Signing on Microsoft Account. OK. Microsoft Store, same trouble as Firefox.

    Able to sign on to my Microsoft Account with my ANDROID mobile, Managed to download and install Microsoft Solitaire Collection.

    The trouble seems to be with my PC.

    I have no trouble with other websites.
  6. WattyNuela Win User

    Trouble getting into my account

    Hello fire, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.
    Not a Microsoft employee.

    In sorry to hear your account has been locked, in situations like these the recommended action is follow the procedures provided by Microsoft here:
    https://support.microsoft.com/account-billing/a...

    As you're having trouble receiving the code, try to use a different phone number instead

    PS: Please don't share the email or personal information here, we as independent advisors and no one here in the community forums is capable to unlock the account for you or access to it
Thema:

Having trouble getting into my Microsoft account

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