having trouble buying a 360 game from my console

Discus and support having trouble buying a 360 game from my console in XBoX Games and Apps to solve the problem; I'm having trouble with buying a 360 game on my Xbox one. I'm trying to buy the game through the "Microsoft Store" app directly from my console and... Discussion in 'XBoX Games and Apps' started by MistyValentina, Jul 23, 2018.

  1. MistyValentina
    MistyValentina Guest

    having trouble buying a 360 game from my console


    I'm having trouble with buying a 360 game on my Xbox one. I'm trying to buy the game through the "Microsoft Store" app directly from my console and each time i get the message "Your account is unable to make this type of purchase
    on Xbox.com. Please complete this transaction from your Xbox." At first I though it was just for that one game but I tried to download another 360 game and I get the same message. Anyone else have/had the same issue? Also, both of these games are backwards
    compatible, so it can't be that they can only be played on the 360.

    :)
     
    MistyValentina, Jul 23, 2018
    #1
  2. SEBARIO
    SEBARIO Guest
    Data transfer question

    I am thinking of getting the new XBOX 360 (s) Halo 4 Edition and having trouble finding a solution on how to transfer all my data from my current console? I have the XBOX 360 (s) 250gb.
     
    SEBARIO, Jul 23, 2018
    #2
  3. Scorch Enigma
    Scorch Enigma Guest
    IM HAVING TROUBLE BUYING GAMES FROM THE XBOX STORE

    IM TRYING TO BUY A GAME ON THE XBOX STORE BUT DUE TO MY SETTINGS I CAN ONLY BUY FREE GAMES AND I CANT CHANGE IT AS I DONT HAVE A PARENTAL ACCOUNT PLEASE HELP ME
     
    Scorch Enigma, Jul 23, 2018
    #3
  4. Smwutches
    Smwutches Guest

    having trouble buying a 360 game from my console

    If you're on a child account, you'll have to make the purchase from a 360 console. Otherwise, make sure you have a credit card or Paypal on file in order to make the purchase.
     
    Smwutches, Jul 23, 2018
    #4
  5. Geth
    Geth Guest
    If you are using an account balance it may not be recognized.

    You will need to make the purchase on the website or on the 360 itself.
     
    Geth, Jul 23, 2018
    #5
  6. OK Fowl
    OK Fowl Guest
    Info on common issues with purchasing Xbox 360 games on Xbox One can be found here:
    http://bit.ly/1pK1QXq
     
    OK Fowl, Nov 2, 2018
    #6
  7. Smwutches Win User

    having trouble buying a 360 game from my console

    If you're on a child account, you'll have to make the purchase from a 360 console. Otherwise, make sure you have a credit card or Paypal on file in order to make the purchase.
  8. OK Fowl Win User

    having trouble buying a 360 game from my console

    Info on common issues with purchasing Xbox 360 games on Xbox One can be found here:
    http://bit.ly/1pK1QXq
  9. Geth Win User

    having trouble buying a 360 game from my console

    If you are using an account balance it may not be recognized.

    You will need to make the purchase on the website or on the 360 itself.
  10. Misses Quinzel Win User

    Backwards compatibility and downloading xbox 360 games to xbox one in south africa

    Hey, dowayn! You should be able to use it. Is there a particular game you are having trouble with? We're currently looking into a few issues with games, and not all games are currently backward compatible.

    Additionally, you will not be able to buy the games from your Xbox One console. You will have to purchase them from website or an Xbox 360 console.

    Post back with which games you're having issues with and we'll look into it further from there. :)
  11. AMK InSaNitY Win User

    Xbox Game Store Star wars games

    Two of these games are from Xbox 360 and are in backward compatibility, the other two have their versions for Xbox One, if for some reason you are having trouble buying the game, try to buy for another device, if the problem persists talk to the support
Thema:

having trouble buying a 360 game from my console

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