Having problems with account

I have recently been banned from playing multiplayer games for harassment when I already had a communication ban in place. I have no clue the communication ban’s purpose but I know that I wasn’t able to “harass” anyone because of this. I occasionally use
profane language but only around friends who don’t mind it. I don’t tend to talk to the random people in my multiplayer games and when I do I’m on my best behavior. How could i get banned?

:)

 

Having Problems with Family Accounts

Hello Menace!

I would have your parental unit follow the steps in the following article to add you back onto your Family Plan:

Add or remove Gold Family Pack members

Let us know if you have any more questions!

 

Having Problems with Family Accounts

I have been in an xbox live family plan for a while now, and this has only recently happened.

I kept getting messages because my dad had not updeated the billing information for the family plan. After some time, my brother and I lost our Gold Xbox Live status. Once the payment method was updated, I was added back onto the family plan, but I only
have Silver Xbox Live.

Here is my problem:

I am part of a family plan, but I do not have gold.



Here is what we tried:

Removing my account from the family plan and putting it back on.



Additional info:

gamertag -

account region - United States of America



Thanks for the help in advanced

 

For information about your ban and to see about submitting a case review, you would need to go to
http://enforcement.xbox.com

Use of profanity is a violated of the code of conduct even if you are just talking to friends.

 

and that’s perfectly understandable except I’m not the only one and I know worse people but how come I’m the only one to get nailed?