Having problems with account

Discus and support Having problems with account in XBoX on Consoles to solve the problem; I have recently been banned from playing multiplayer games for harassment when I already had a communication ban in place. I have no clue the... Discussion in 'XBoX on Consoles' started by TheWildShark274, Oct 11, 2017.

  1. Having problems with account


    I have recently been banned from playing multiplayer games for harassment when I already had a communication ban in place. I have no clue the communication ban’s purpose but I know that I wasn’t able to “harass” anyone because of this. I occasionally use
    profane language but only around friends who don’t mind it. I don’t tend to talk to the random people in my multiplayer games and when I do I’m on my best behavior. How could i get banned?

    :)
     
    TheWildShark274, Oct 11, 2017
    #1
  2. Having Problems with Family Accounts

    Hello Menace!

    I would have your parental unit follow the steps in the following article to add you back onto your Family Plan:

    Add or remove Gold Family Pack members

    Let us know if you have any more questions!
     
    Mister Ohnaka, Oct 11, 2017
    #2
  3. Having Problems with Family Accounts

    I have been in an xbox live family plan for a while now, and this has only recently happened.

    I kept getting messages because my dad had not updeated the billing information for the family plan. After some time, my brother and I lost our Gold Xbox Live status. Once the payment method was updated, I was added back onto the family plan, but I only
    have Silver Xbox Live.

    Here is my problem:

    I am part of a family plan, but I do not have gold.



    Here is what we tried:

    Removing my account from the family plan and putting it back on.



    Additional info:

    gamertag -

    account region - United States of America



    Thanks for the help in advanced
     
    PinedDownMenace, Oct 11, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Having problems with account

    For information about your ban and to see about submitting a case review, you would need to go to
    http://enforcement.xbox.com

    Use of profanity is a violated of the code of conduct even if you are just talking to friends.
     
    Smwutches, Oct 11, 2017
    #4
  5. and that’s perfectly understandable except I’m not the only one and I know worse people but how come I’m the only one to get nailed?
     
    TheWildShark274, Nov 1, 2018
    #5
  6. Smwutches Win User

    Having problems with account

    For information about your ban and to see about submitting a case review, you would need to go to
    http://enforcement.xbox.com

    Use of profanity is a violated of the code of conduct even if you are just talking to friends.
  7. TheWildShark274 Win User

    Having problems with account

    Use of profanity is a violated of the code of conduct even if you are just talking to friends.
    and that’s perfectly understandable except I’m not the only one and I know worse people but how come I’m the only one to get nailed?
  8. Francia J. Win User

    account is having problems

    Hi Logan, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    May I ask what s the exact error that you're getting is whenever you're trying to log in to your account?
  9. Mister Ohnaka Win User

    Having Problems with Family Accounts

    Hello Menace!

    I would have your parental unit follow the steps in the following article to add you back onto your Family Plan:

    Add or remove Gold Family Pack members

    Let us know if you have any more questions!
  10. ngocphi Win User

    I have a problem with my account

    If your account is over the age of 18 you must promote it

    By removing it from under the control of the parental account

    And no changing the ms account nor the age of the acount after the fact won't promote your acciount

    It goes by the original dob on your account not future chcanges

    Removing it before the age of maturity will only force you back into it by requesting a parental account
Thema:

Having problems with account

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