Having problems signing into Microsoft account in Minecraft

Hello Aadi! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

If you are having issues with accessing your Minecraft account after migrating it to the Microsoft Account, especially if the issue is on Minecraft Java, you'd need to contact the Minecraft Support.

But if the problem is on Minecraft Bedrock. check if you can sign in to this page: https://www.minecraft.net/en-us/login

Use the Sign-in with Microsoft button.

I don’t think the issue I’m having is Minecraft’s fault. It’s got to do with the fact that when I login to my Minecraft account through my Microsoft account it signs me into that Microsoft account of other apps such as Xbox and Xbox console companion. That’s what Im having problems with, because I have 2 emails associated with 2 accounts, one being my Minecraft Microsoft account and the other being my Xbox account. This is really frustrating and annoying as whenever I want to open Minecraft whilst I’m using the Xbox app it logs me out of my xbox account and signs me into my Minecraft Microsoft account. Hope I’ve made things clear and I hope they solve this soon

If you were signed in to a Microsoft Account in Minecraft, your Marketplace purchases will have been saved to that account and can be restored by signing Minecraft into the same Microsoft Account now.

If you were not signed in to a Microsoft account, it may not be possible to restore the purchases. The best thing you could do in this case would be to contact Minecraft support as advised in the previous message for definitive advice.

As of this afternoon I am having the same problem. Can access Xbox, microsoft online ect but ps4 wont sign in with minecraft. Same error message “We tried to sign you in to your Microsoft account, but something went wrong.”

Hi， Daniel Stable

Welcome to Microsoft Community.

Does the Microsoft account you are trying to log into have minecraft?

According to your description, are you trying to switch accounts normally? You can try to log into your Microsoft account on Microsoft's website to test if your Microsoft account is abnormal, and then log into minecraft's website with that account to check if your profile can be opened normally, so as to test if there is some problem between your Microsoft account and logging into minecraft.

Microsoft account | Sign In or Create Your Account Today – Microsoft

Sign In or Sign Up | Minecraft

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. 

If there are no problems, you can log into your Microsoft account in the Xbox program. Launch minecraft using the minecraft launcher to see if there are any other issues.



As well as if your problem is not solved, please reply to me and we will continue to help you.



Best Regards,

Logan | Microsoft Community Support Specialist