Having issues with x box controllers disconnecting

Hi Joshua!

Sorry to hear about the issue. Let's see what we can do about this matter.

When did this issue start to occur? To further isolate the issue, try to use or connect a different Xbox controller. You may as well try to connect your controller using a USB cable if it does the same thing or not.

I suggest that you perform a power cycle on your console to clear the system cache.
Press and hold Xbox's power button for 10 sec until it turns off. Unplug the power supply for 30 sec. Plug it back in and turn it on again.

For more troubleshooting steps for your controller, I highly recommend to do all of the suggested steps here https://support.xbox.com/help/hardware-network/...

Keep me posted.

Nothing works fine until the headset disconnects. Then the controller also disconnects and then I have to reconnect by pressing the button on the x box

Connecting the controller with a USB cable doesn't work,

Controller still disconnects even with a USB cable connected,

I have the same issue with Series X using mouse and keyboard for Call of Duty Vanguard.

I played during the beta and there was no problems with the controller disconnecting but as soon as the game released, the controller disconnects,

I've tried a Xbox One controller Series X controller, with batteries and a USB cable, and the controllers still disconnects.

I too have had this issue, where the controller disconnects. I have brought the issues I stated above to MS support and the disconnection issue, but they blow it all off, saying it seems to be an isolated event. Also soccerp1lay3r, How would it be user error
when I examine the controllers out of the box? The controller quality is garbage, and a step back from last gen controllers.

Hello, I´m Jamie. an Independent Advisor and a Microsoft user like you.

I am sorry your facing an issue with the Series X.
Can you confirm whether it is the controller not connecting to the Series X or the Series X not connecting to the TV?

Hi jemi thanks for replying sorry for the delay in answering the controller x box series x worked for some time it disconnected a few times then it started to disconnect often practically every time I used it it was not used with the pc and it is unacceptable that things like this happen to me in 2022 it has already happened to me with the x box one 2 times sent for assistance with the x series it no longer works even with the original cable I think you should try to solve the problem once for all maybe redesigning new controllers but this time with a new technology I would be willing to buy it even out of warranty thanks to you soon