Having issues with the Xbox App and Gaming Services

Discus and support Having issues with the Xbox App and Gaming Services in XBoX Games and Apps to solve the problem; Hello, I'm having issues with the Xbox App and Gaming Services. This started off with games getting stuck in the download queue of the Xbox App. Stuck... Discussion in 'XBoX Games and Apps' started by Rainbowsrfun, Mar 27, 2023.

  1. Rainbowsrfun
    Rainbowsrfun Guest

    Having issues with the Xbox App and Gaming Services


    Hello,

    I'm having issues with the Xbox App and Gaming Services.
    This started off with games getting stuck in the download queue of the Xbox App. Stuck at 0% and unable to cancel the download or download anything else.
    I can no longer launch any games from the Xbox App either.

    After trying many things suggested along the forums to troubleshoot the problems myself I had uninstalled/reinstalled the Xbox App and the Gaming Services many times with no results.
    It now seems that the Xbox Game Bar/Xbox Party Chat is disconnecting and crashing whenever I try to join an Xbox Party with anyone.
    After attempting some more troubleshooting the Xbox App is now seemingly randomly crashing after I open it.

    :)
     
    Rainbowsrfun, Mar 27, 2023
    #1
  2. Rainbowsrfun Win User

    Having issues with the Xbox App and Gaming Services

    No, I have not been able to install any games from the MS Store app or the Xbox app.
    It has prompted me to install the Gaming Services again and seems to have installed fine.
  3. Kimmy_24 Win User

    Having issues with the Xbox App and Gaming Services

  4. Kimmy_24 Win User

    Having issues with the Xbox App and Gaming Services

    That’s possible, if it case it still persists, you may also want to submit a report.

    Try this.

    Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

    In Windows PowerShell, type the following command and press Enter:

    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

    In the same window, type the following command and press Enter:

    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

    Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

    Restart your device and try to install the game again.

    You can find it here: https://support.xbox.com/en-US/help/games-apps/...
  5. Kimmy_24 Win User

    Having issues with the Xbox App and Gaming Services

    Hi, Rainbowsrfun! I'm Kim, an Independent Advisor and I’m happy to help you today.

    Have you checked if you can install your games via MS Store app? If not, kindly open the Microsoft Store, then click on the profile picture in the top right corner. A pop-up box will appear allowing you to sign out then once signed out, kindly sign in again using the account that have your games.
  6. Rainbowsrfun Win User

    Having issues with the Xbox App and Gaming Services

    I have deleted the files in the LocalCache and rebooted. This didn't seem to fix not being able to install or launch games.

    I opened up the settings for installation drives and it appears that they are already mapped to install to the C drive.


    [​IMG]
Thema:

Having issues with the Xbox App and Gaming Services

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