Having Issues With Password Reset Links

Discus and support Having Issues With Password Reset Links in XBoX on Consoles to solve the problem; So I just got xbox live yesterday. I set it up and everything works fine. I go to play GTA5 online, so it prompts me to login, I attempt to do so. It... Discussion in 'XBoX on Consoles' started by Wizman664, Jan 6, 2014.

  1. Wizman664
    Wizman664 Guest

    Having Issues With Password Reset Links


    So I just got xbox live yesterday. I set it up and everything works fine. I go to play GTA5 online, so it prompts me to login, I attempt to do so. It brings up the terms and conditions, so I click on it. I forgot my parent password, seeing as how I havent
    have live for several years. So I guess a bunch of times and no dice. So I get on live support forums, and I get assisted by a technician. I fill out the account information to prove that it is my account. So I wait about 30 mins and I get a response email.
    It said that if I follow a link that it would allow me to reset my password. So I click on it but it brings be straight back to the screen prompting me to fill out my information. I think it is a dead link, and I cannot reset my password. I really need assistance,
    can anybody help with my issue

    :)
     
    Wizman664, Jan 6, 2014
    #1
  2. TragicSkies
    TragicSkies Guest
    email password reset link

    SappKM55 although we do like fellow users to help each other out creating a new thread should be if you have an issue not an answer. Next time it would be appreciated if you just replied to somebody with the issue. We do still appreciate your suggestion
    though. Thanks for giving a heads up.
     
    TragicSkies, Jan 6, 2014
    #2
  3. KevinSapp55
    KevinSapp55 Guest
    email password reset link

    for those of you who have gone through this, hopefully this will help.

    when I kept clicking on the link, I would get a "temporary problem, please try again" message.



    what I found out is that the link in the email did not take over the entire link, so I had to copy the entire link in the email and paste it to the brower site. this worked for me.

    sappkm
     
    KevinSapp55, Jan 6, 2014
    #3
  4. Photonimus
    Photonimus Guest

    Having Issues With Password Reset Links

    You would need to get back in touch with phone support.

    Most helpers on the forums are merely ambassadors, gamers like you who help with knowledge and wisdom, but have no power to access or bypass anything.
     
    Photonimus, Jan 6, 2014
    #4
  5. Photonimus Win User

    Having Issues With Password Reset Links

    You would need to get back in touch with phone support.

    Most helpers on the forums are merely ambassadors, gamers like you who help with knowledge and wisdom, but have no power to access or bypass anything.
  6. TragicSkies Win User

    email password reset link

    SappKM55 although we do like fellow users to help each other out creating a new thread should be if you have an issue not an answer. Next time it would be appreciated if you just replied to somebody with the issue. We do still appreciate your suggestion
    though. Thanks for giving a heads up.
  7. xX AnarchyZ Xx Win User

    Password Reset Issues

    Your Microsoft account password Help:

    If you can’t remember your Microsoft account password, you can reset your password online. In a browser, go to account.live.com/.../reset and enter the email address for your Microsoft account. You will be given different options to have a password reset
    link sent to you.

    If you can’t reset your Microsoft account password by using the reset options provided, you can recover access to your Microsoft account by completing an online account recovery form. To do this, go to
    https://account.live.com/acsr and follow the steps to complete the form to recover your account.

    For additional information about resetting or recovering your Microsoft account password, see Microsoft account password forgotten.
  8. ONELONGGAMERTAG Win User

    Password Reset Issues

    For these issues its best to go to (support.xbox.com/.../contact-us) and talk to a support agent, make sure to click contact us and go through step 1 and 2, and select anything but xbox
    live ambassador as they cannot assist you with account validation. if you would rather call the number is as follows: 1-800-4MY-XBOX ( 1-800-469-9269 ), goodluck!
  9. ngocphi Win User

    password reset issue

    Click use other options

    Which let's you use the lost my account access form and fill out the info accordingly
Thema:

Having Issues With Password Reset Links

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