having issues with discord on Xbox (can't hear anyone)

Hello Alex M, My name is oskayra and it will be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft, nor Xbox.

I found this information that may help you with your audio problem:

Type Sound in your Windows search bar.

Select the Change sound system option.

Select the Playback tab at the top.

Right click on your output device (headphones or speaker).

Select Set Default Device, then repeat the process and click Set as Default Device.

Click Apply and then OK.

In case you don't see your device in the list, you should do the following:

Go back to the Playback tab.

Right click on any blank space within the window.

Select Show Disabled Devices and Show Disconnected Devices.

Solution 2. Correctly configure the output device through Discord.

Open the Discord app.

Click on the Settings icon.

Go to Voice & Video on the left.

Under Voice Settings, click the drop-down menu and select Default.

Now check the output volume – make sure it is not set to 0.

Solution 3. Turn on Legacy Audio Subsystem

Open the Discord app and go to Voice and Video Settings again.

On the right, swipe until you see the Legacy Audio Subsystem section.

If the setting is set to Standard, replace it with Legacy.

Solution 4. Try the web version of Discord

If you still can't hear anything on Discord, you should try the web version of the app – simply go to the official Discord website and log in to your account by entering your credentials.

Source of information:

https://pcseguro.es/preguntenos/como-solucionar-no-escuchar-a-nadie-en-discord/

Note: This is a non-Microsoft website. The page appears to provide accurate and secure information. Beware of ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before deciding to download and install it.

This information may be in another language so you will have to change it yourself, I hope you understand.

I hope it helps.

Merry christmas.

Sincerely,
Oskayra.

Hi, this issue has been ocurring since the very first time that I tried to use discord on the Xbox. The voice transfers correctly to the Xbox and I can hear my friends without any problem but for some reason they can't hear me.

Hello Floris Posthuma,

Greetings!

Thank you for posting in Microsoft Community.

If you’re having issues with the voice connection in your Discord voice channel, go to the following Discord support page:

Voice Connection Errors

If you’re having general audio issues while in a Discord voice channel (such as unable to hear sounds, low volume, or poor sound quality), go to the following Discord support page:

Discord Voice and Video Troubleshooting Guide

Note If you experience issues being heard or hearing others, go back to the Discord voice channel you joined in Parties & chats, select Options, and then set Noise suppression to On.

Reference: How to use Discord with Xbox | Xbox Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hello Jeff, sorry to hear you're having trouble with the connection.

It's very possible that this could be an issue on the Discord side. Especially since you say you did a factory reset on the console. When you relinked the accounts did you go onto the Discord side into the Settings and have it forget the Xbox connection?

If not give that a try then relink to the Xbox again to see if that helps.

Hi Nathan,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues connecting to discord through your Xbox. For us to further isolate your issue, kindly share the exact error message that you received.

If you're connected to a Discord voice channel on your Xbox console, your party chat status will say “Discord” and the name of the voice channel that you're in. If you want to join or start an Xbox party chat, disconnect from the Discord voice channel so that you can switch over to game or party chat.

To learn more about using Discord voice chat while on the Xbox network, go to:

https://support.xbox.com/help/friends-social-ac...

Regards,

Alvaro