having issue redeeming the code for Just Cause 2

Hi,

Im having issue redeeming the code for Just Cause 2 that came from the promotional offer of Just Cause 3.

I triled to changing the Xbox One console region to match my account region and still doesn't work

My account region is HK, and no matter i set my console in US or HK, it wont work

is there anyway to make it work?

Tim

:)

 

Redeeming a code

When redeeming the code for Just cause 2, an error comes "Please check your language region". What to do?

 

I have a 2 Day xbox live gold trail but it doesn't work HELP

Are you having trouble redeeming the code or have you redeeming the code and are having issues? If you can post more details on the issue, that will help.

 

just add, it always came with "something wrong please try again..."

and the errorcode is "Xbos-0x80150017"

 

It's not the console region that's the issue it's your account region and actual region

forums.xbox.com/.../2007083.aspx

Follow the steps in the link to fix it

 

I have changed my Account Region to US and it is where I currently located,

tried to redeem the code still give me the same error code

 

Hey there Lightining Cat!

As DarkrPhi suggested above, in order for you to redeem your code, you will need to make sure that your account region matches your physical location. If your account is not set correctly, you may continuing running into code redemption issues. In order
for you to make sure that your account is set correctly, you will need to
migrate your account to your physical location.

If you continue to run into issues redeeming your code after migrating your account, be sure to let us know. Thanks in advance!

 

Hi,

I just tried couple times. I keep failing migrate my account to US, I'm in US using Edge on a laptop but it just keep fails.

I cant find any email notify me and I don't think that I migrate my region for past 3 month or ever,

over 18 and believe I input correct DoB when I create my account (BTW its really stupid that even account owner cant check their age on their account)

Chat support stuff told me my account is not suspended.

with all this I still failed to migrate my account

the code still can not be redeemed even though I was able to redeem another two codes just now.

 

Hey again Lightining Cat!

Sorry to hear that you are running into issues migrating your account. If you are still unable to migrate your account to the correct region, you will need to reach out to phone support from out Contact Us page
for further assistance. Be sure to let us know how everything went after reaching out to phone support.