Having Dobly Atmos enabled in settings crashes out Netflix

Have Xbox 360 Dobly Atmos?

Hello,

I have almost the same issue. I've bought Dolby Atmos for Headphones from Microsoft Store, connect my headset to controller and set audio output to Dolby Atmos in my Audio Settings page. But sometimes it is roll back to Windows Sonic! I've launch Dolby
Access app, check that in settings page selected Dolby Atmos For Headphones, close this app and get back to Audio Settings, change Windows Sonic to Dobly Atmos.

Since you're saying Atmos works on the other apps installed on your Xbox I believe it's Netflix's responsibility to fix their app. I have an Xbox One S with the Dolby Atmos app installed. I've enabled the Dolby Atmos Headphone feature and set it in my Xbox
Settings. Upon doing this, the Netflix app would never get passed the loading the screen (the N). Eventually it would time out and give me an error message. I tried rebooting, cache clearing, reinstalling, etc. This was with me launching Netflix with my headphones
already plugged into my wireless controller. So I tried unplugging my headphones before launching the Netflix app... which redirected my audio to my 7.1 receiver (not Atmos, but I don't have home theater Atmos enabled in the Dolby app anyways) and that worked.
Netflix would open again. I then plug my headphones back into my controller and launched Our Planet to see if the Atmos badge would show up, which it did indicating the Netflix app had successfully detected my Atmos (for headphones). I'm assuming the Netflix
app upon loading, goes through a detection of your current setup and someone in that process the settings I had caused it to just spin until the timeout occurred.

Couple questions for you. How are your headphones connected? Via your receiver or via your controller? Also, how is your controller connected? Wireless or wired?

Hello,

Windows sonic is virtual surround so 5.1 if you want 7.1 , you have to purchase codec dobly atmos on the Xbox store or Microsoft store.

Regards,

ok. Help mee out with something.

Netflix indeed still does not give "atmos" at my receiver. But i found something weird. If you change your xbox to DTSX or Dolby/DTS and start the netflix app, the icon for atmos is gone. Simply because netflix sees you dont have support for it.

Then, next step. Enable atmos and go to the netflix serie/movie you like. Listen one minute and change it to the version without atmos, do only 5.1. The audio is, according to my receiver, exactly the same. Dolby Surround with PCM codec. But the audio SUCKS HARD. If i play the same with 5.1 (Atmos) again i can instantly hear more quality/surrond/voice performance.

i read somewhere its only cosmetic... maybe that is true?