Having an outage is one thing, not updating the status page is unacceptible

Discus and support Having an outage is one thing, not updating the status page is unacceptible in XBoX on Windows to solve the problem; My previous role at Google was with one of the SRE teams. One of the most crucial actions when there was an incident was to communicate it. This needs... Discussion in 'XBoX on Windows' started by Gild1122, Nov 5, 2021.

  1. Gild1122
    Gild1122 Guest

    Having an outage is one thing, not updating the status page is unacceptible


    My previous role at Google was with one of the SRE teams.

    One of the most crucial actions when there was an incident was to communicate it. This needs to be done fast (normally a few minutes).

    I kept checking the status page for a long (20 minutes?) time, I then removed my account from the xbox (trying to follow some online instructions) until I realized it must be something else and checked the forums.

    Not updating the status page for so long is amateurish.

    The first thing people do is check it, why do I need to troubleshoot something and waste so much time?

    Not sure if anyone from Microsoft is reading this, if you do I'd put that in the post-mortem...

    :)
     
    Gild1122, Nov 5, 2021
    #1
  2. 61590633-b111-4c2a-b Win User

    Having an outage is one thing, not updating the status page is unacceptible

  3. Gild1122 Win User

    Having an outage is one thing, not updating the status page is unacceptible

    Thanks.

    I saw that the status page was finally updated, this should have been done much faster with such a major outage.
  4. Chris Gelon Win User

    Unable to logg on to Netflix.

  5. Chris Gelon Win User

    Netflix stopped working

  6. CoreyLivermore Win User

    Can't designate home Xbox

    There is a major outage right now that Microsoft is aware of. The status page is not updated, so you won't find updates there.
Thema:

Having an outage is one thing, not updating the status page is unacceptible

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