Having an issue with youtube app on xbox series s.

Noah Buell · Nov 11, 2023

While watching YouTube on xbox series s (using the YouTube app), if I happen to click on a video that gives the " This video may be inappropriate for some users" message, and then I click "I wish to proceed" and then it is followed by "The following content may contain graphic or violent imagery" and I click "yes play this video" about 30% of the time it opens up the video and it plays it with a super small picture. Then no matter what kind of video I play,it continues to play all videos in super small screen, until I close the app completely and reopen it. Am I the only one having this issue? Everything is up to date.

:)

CarTzy

Hello Noah Buell,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are having this issue with the YouTube app on your Xbox Series S. I will try to help you resolve it as soon as possible.

To better understand your situation, I have a few questions for you:

- How often do you use the YouTube app on your Xbox Series S?

- Do you have the latest version of the app installed?

- Do you have any other apps running in the background when you use YouTube?

- Have you tried clearing the app cache or reinstalling the app?

- Does this issue happen with any other video streaming apps on your Xbox Series S?

Based on your description, it sounds like the YouTube app is not displaying the videos correctly after you watch a video that has a warning message. This could be caused by a glitch in the app, a compatibility issue with your Xbox Series S, or a network problem.

Here are some possible solutions that you can try:

- Restart your Xbox Series S and your router or modem.

- Check your network settings and make sure you have a stable and fast internet connection.

- Adjust the video quality settings in the YouTube app and see if that makes a difference.

- Contact YouTube support and report this issue to them. They might have more information or updates on this problem.

I hope this helps. Please let me know if you have any other questions or concerns. Thank you for choosing Xbox and have a great day.

Noah Buell

Yes I have tried everything. It doesn't happen every time I watch a video with those messages, maybe about 1/5 times. I've tried uninstalling youtube and then reinstalling it. It only happens when there are two warning messages. I've learned to deal with it. Just thought I would let someone know in case I am not the only person to experience it. Thank you

CarTzy

Hi!

We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question?

Thank you for understanding.

StuartATrueRed

I'm sorry to hear that you're experiencing issues with the YouTube app on both your Xbox One and Xbox Series S. Since you've already tried the basic troubleshooting steps, I would suggest contacting the YouTube support team for further assistance. They may be able to provide more specific troubleshooting steps or identify any known issues with the app. You can reach out to them through the YouTube Help Center or their social media channels.

EricDebroux

I have the same issue since the latest Youtube app update (11/22) on my Series X.

Upon every boot, when entering the app, i must re-allow Youtube on Xbox on the google website.

Tried reinitializing the app, deleting it, then reinstalling, to no avail.

Having an issue with youtube app on xbox series s.