Having a problem with lauching sea of thieve through steam.

Yossawee Thipayanon · Jun 7, 2020

I'm buying Sea of Thieves on saturday to play with my friend and it seem their is some bug or something that keep me from login to the game.

When I start steam and the game launch. It ask me to login to xbox live but the browser is all white.

At first i try to wait for 20 min and their is no sign of anything changing.

Could you help me with this problem?

**All the solution that i have try**

-clear all browser history

-check window update [up to date ]

:)

Brian00250

we have the same problem... already a solution?

Tezzarrific

clear your web cache is the only thing that comes to mind, i have had that probably once with another game and clearing the cache for my main browser and edge it got through.

พงศวีร�

For the white screen is ok now. I manage to log in by keep printing pdf to see what is in the white screen and can login to xbox live however, The login xbox live keep on appear and I still cannot play the game.

It keep asking me to login to xbox live.

Yossawee Thipayanon

I try to clear the cache on

-Microsoft edge

-internet explorer

-firefox

and it still give the same result

I think their is a problem with the process that show the interface of login.

i right click and show source and it show the code like this

****************

<!DOCTYPE html><html lang="en-us" dir="ltr"><head>

<meta charset="utf-8">

<meta http-equiv="X-UA-Compatible" content="IE=edge">

<title>Welcome to Xbox</title>

<link rel="stylesheet" href="../shared/bootstrap-reboot.min.css">

<link rel="stylesheet" href="../shared/splash.min.css">

<meta name="viewport" content="width=device-width, initial-scale=1">

<script async="" src="https://web.vortex.data.microsoft.com/collect/v1/t.js?ver='2.1'&name='Ms.Webi.PageView'&time='2020-06-07T09%3A38%3A27.931Z'&os='Windows'&appId='JS%3AXboxWebSISU'&-ver='1.0'&-impressionGuid='1b879dca-56f6-4d98-9ff2-2b32d2471bda'&-pageName='v8'&-uri='https%3A%2F%2Fsisu.xboxlive.com%2Fclient%2Fv8%2F00000000401F4D36%2Fview%2Fsplash.html'&-resHeight=864&-resWidth=1536&-pageTags='%7B%22metaTags%22%3A%7B%7D%7D'&-behavior=0&*baseType='Ms.Content.PageView'&*cookieEnabled=true&*isJs=true&*title='Welcome%20to%20Xbox'&*isLoggedIn=false&*flashInstalled=false&ext-javascript-ver='1.1'&ext-javascript-libVer='4.2.3'&ext-javascript-domain='sisu.xboxlive.com'&ext-javascript-userConsent=false&$mscomCookies=false"></script></head>

<body class="splash">

<div class="layout-container">

<main id="main-content" style="visibility: visible;">

<div id="header">

<div id="logo-container">

<img id="app-logo" src="https://signinupcdn.blob.core.windows.net/default/logo.svg" alt="" class="animate">

</div>

</div>

<div id="content">

<div id="upsell-text-container" class="animate">

<p id="splash-message" class="upsell-text">Let's get you signed in</p>

</div>

</div>

<div id="footer">

<div id="button-container" class="animate">

<button id="sign-in">Sign in</button>

<p id="with">with</p>

<img id="xbl-logo-lower" src="https://signinupcdn.blob.core.windows.net/default/xboxlivelogo.png" alt="Xbox Live">

</div>

</div>

</main>

</div>

<script>

window.sisuI18nCustomizations = {};

window.sisuI18nCustomizations.confirmButtonText = {};

window.sisuI18nCustomizations.confirmButtonText['continue'] = 'Continue';

window.sisuI18nCustomizations.confirmButtonText['watch-now'] = 'Watch now';

window.sisuI18nCustomizations.errorAgeVerificationText = {};

window.sisuI18nCustomizations.errorAgeVerificationText['error-age-verification-required-watch'] = 'Before you can watch, you need to verify your age on Xbox.com.';

</script>

<script src="../shared/splash.bundle.js"></script>

</body></html>

********************

syk0saje

In my case it really was just the login interface not rendering. "Solved" it by using your print to PDF trick:

1) Right-click login interface (the white screen)
2) Click Print and save to PDF
3) Open the PDF to see what should be displayed
4) Fill in the relevant fields and repeat steps 1-3 as necessary.

These are ridiculous hoops to jump through, but at least I only had to do this once.

Crazy that we still have to deal with a login interface not rendering in this day and age lol

Having a problem with lauching sea of thieve through steam.