Havent recieved game pass rewards, i played 6 games for the ultimate gift

Hey there Fantaa CG,

According to the Official Xbox Game Pass Goals Official Rules
HERE.

"3. Timing: The Prize Draw and Special Offer begin on 1 September 2017 at 12:00 a.m. United States Pacific Time (“PT”) and
ends on 30 September 2017 at 11:59 p.m. PT (the "Promotion Period"). Sponsor’s computer is the official time-keeping device for the Prize Draw and the Special Offer.

4. Special Offer: During the Promotion Period, log into your Xbox One account on your console and confirm your Xbox Game Pass trial or monthly subscription is active and that your profile information for your Xbox Live account, including e-mail address,
is correct and current. Next, you can receive one of the following gifts (while supplies last) based on your use of Game Pass as of the end of the Promotion (the “Special Offer”):

a. download from the Game Pass catalog one (1) game and play it for at least thirty (30) minutes to receive a Mystery Gift. Approximate Retail Value (“ARV”): $5;

b. download from the Game Pass catalog three (3) games and play each for at least thirty (30) minutes to receive an Ultimate Mystery Gift. ARV: $10; and

c. download from the Game Pass catalog five (5) or more games and play each game for at least thirty (30) minutes to receive an Ultimate Mystery Gift and one (1) entry into the Prize Draw as outlined in Section 5. ARV: $10.

Limit: Special Offer is available while supplies last. Each participant may receive one (1) Special Offer. Multiple entrants are not permitted to share the same Account. Any attempt by any participant to obtain more than one (1) Offer by using multiple/different
Accounts, email addresses, identities, registrations and logins, or any other methods will void that participant's Special Offer and that participant may be disqualified. Special Offer gifts will be fulfilled directly to Xbox Live accounts through the Message
Center. Sponsor will determine which gift will be awarded in its sole discretion. Gifts will be fulfilled approximately 4 weeks after conclusion of the Promotion."

So according to the Official Rules, if you're eligible for a prize, you'll see it approximately 4 weeks after the end of the promotion, which was September 30, 2017. If you're not seeing anything by the end of October, please feel free to reach back out
and we can take a closer look.

Thanks!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

are you buying game pass ultimate, or are you getting a gift card from Rewards that let you buy games?

No code for Game Pass (console/pc/ultimate) is automatically redeemed to your account. Microsoft and Xbox gift cards from Rewards are added to your account automatically, but game pass is not.

Hi i have purchased the spotify premium and xbox one game pass ultimate bundle and i still havent Recieved my code yet i bought it like the first day it started and i never got it

I havent recieved my email with codes, played almost every day since 11/6/12.