Havent recieved extra free months of groove music

Discus and support Havent recieved extra free months of groove music in XBoX Sales and Promo to solve the problem; I just got the 1 month free trial of groove music because it said I would receive a code for 3 additional months free. Wouldn't have bothered with... Discussion in 'XBoX Sales and Promo' started by OG THC, Sep 10, 2017.

  1. OG THC
    OG THC Guest

    Havent recieved extra free months of groove music


    I just got the 1 month free trial of groove music because it said I would receive a code for 3 additional months free. Wouldn't have bothered with Groove music otherwise so I am pretty disappointed.

    was wondering if this will show up or I did something wrong. if I am not getting the free additional 3 months, just cancel my subscription.

    :)
     
    OG THC, Sep 10, 2017
    #1
  2. Voice of Doctor
    Voice of Doctor Guest
    Free 3 months of groove with the purchase of 1

    I never got my free 3 months of Groove music after buying one and since then it expired and I have not recieved 3 months free code I shouldve. Here's the reference number to my case No. [Mod Removed]
     
    Voice of Doctor, Sep 10, 2017
    #2
  3. Zygon63
    Zygon63 Guest
    Zygon63, Sep 10, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Havent recieved extra free months of groove music

    Hey OG THC! For additional assistance with Groove, post over
    here    . Post back and let us know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Sep 11, 2017
    #4
  5. Mister Cizl Win User

    Havent recieved extra free months of groove music

    Hey OG THC! For additional assistance with Groove, post over
    here    . Post back and let us know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. walkerwheely87 Win User

    Groove Code of 3 months free not recieved yet since july!

    I signed up on August 14th 2016 for groove music pass during the 1 month +3 months free and did not receive my code for my extra 3 months free. Could I still get it?
  7. Zygon63 Win User

    Groove, Four free month promotion

  8. ehou333 Win User

    Didn't recieve 3 extra months of Groove Music

    Hi, please respond to my issue.
  9. Mister Maka Win User

    Didn't recieve 3 extra months of Groove Music

    Hey there ehou333.

    After taking a peek into this, we have determined you are not eligible for this promotion. If you have already taken part in this promotion previously you would not be eligible for future iterations of this promotion. Thanks for your understanding and if any
    other Xbox support questions pop up, please let us know.
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Havent recieved extra free months of groove music

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