Haven't received the purchase for Quantum Break

Discus and support Haven't received the purchase for Quantum Break in XBoX Sales and Promo to solve the problem; I have purchased Quantum Break, however, haven't received code for PC versions. my gamertag is charlierjz my account name is[Mod Removed]... Discussion in 'XBoX Sales and Promo' started by LeftMoney110244, Apr 16, 2016.

  1. LeftMoney110244
    LeftMoney110244 Guest

    Haven't received the purchase for Quantum Break


    I have purchased Quantum Break, however, haven't received code for PC versions.

    my gamertag is charlierjz

    my account name is[Mod Removed]

    :)
     
    LeftMoney110244, Apr 16, 2016
    #1
  2. FinerMold131289
    FinerMold131289 Guest
    No Quantum Break code

    Hi,

    I pre ordered Xbox One Quantum Break bundle from retailer in february. I received my Xbox One in 5th April. I haven't yet received Windows 10 keys code for Quantum Break.
     
    FinerMold131289, Apr 16, 2016
    #2
  3. Nove11a
    Nove11a Guest
    Haven't Received Alan Wake Code for Preordering Quantum Break

    Hello There,

    I still haven't received my Alan Wake code for pre-ordering Quantum Break. I have received the American Nightmare code and the Quantum Break windows 10 code.

    Can you help me out please?
     
    Nove11a, Apr 16, 2016
    #3
  4. nathanp180
    nathanp180 Guest

    Haven't received the purchase for Quantum Break

    nathanp180, Apr 16, 2016
    #4
  5. bowski477
    bowski477 Guest
    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations. Official forum support will return on Monday.
     
    bowski477, Apr 16, 2016
    #5
  6. Mister Quimby
    Mister Quimby Guest
    Hey there LeftMoney110244!

    Just to clarify, did you pre-order Quantum Break on your LeftMoney110244 account? If so, please send me a private message with a link to a screenshot of your purchase confirmation. You can check your purchases at

    commerce.microsoft.com    . Just click on the envelope icon labeled "Private Message" below my post. Thanks in advance!
     
    Mister Quimby, Nov 3, 2018
    #6
  7. griphon26 Win User

    Did not receive the code of Quantum Break

    I pre purchased quantum break as well and still haven't received the PC version of the game.
  8. Mister Quimby Win User

    Codes for Digital Quantum Break purchase

    Hey there dr3wzy1

    Just to clarify, when did you purchase Quantum Break? If you just purchased Quantum Break recently, it will take up to 10 days for you to receive your code. Also, if you recently purchased Quantum Break, you will only receive a code for Alan Wake. The Windows
    10 version of Quantum Break and American Nightmare were only offered with the pre-order of Quantum Break.

    If it has been past 10 days, be sure to let us know so that we can look into this further. Thanks!
  9. Mister Quimby Win User

    Quantum Break Free Windows 10 Code missing

    Hey there TXDragon68!

    Just to clarify did you purchase the physical disc version of Quantum Break? Also, did you purchase Quantum Break from the Microsoft Store? If so, you will not be receiving a code for the Windows 10 version of Quantum Break. For further details check out
    the
    Quantum Break FAQ     page. Thanks in advance!
  10. blow your juhua Win User

    Alan Wake's American Nightmare code with Quantum Break

    I bought Quantum Break on 2-20 and I haven't received the code for American Nightmare.
  11. mb fox12 Win User

    Still waiting for Quantum Break Windows 10 code

    Still waiting on quantum break pc code haven't received it plz massage me back
Thema:

Haven't received the purchase for Quantum Break

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