Haven't received the $8 ticket yet

I purchased on of the eligible games on 3/19/16 for the Batman vs Superman promotion and still have not received my ticket. I read the terms for the promotion and there is no specifications for when I'll receive it. I thought it would be instant, can someone
please let me know when I can expect to receive the ticket since the movie will be out this week.

:)

 

Bought season pass for Skyforge, have not received items.

Also bought the season pass on the 16 and have yet to receive it. Bought some argents today and still haven't received those. My.com redirected me back to Microsoft during my ticket. 8( Getting a little frustrating.

 

Ordered Halo Wars 2 Ultimate Edition off of Amazon over a week ago...

And haven't received my Halo Wars 1 key yet.

I've opened up tickets with both Amazon and Microsoft to no avail.

This is the copy I bought:

https://www.amazon.co.uk/gp/product/B01NCIJX76?ref_=pe_2220451_75177241

 

Hi TrueGaurdian,

For this offer, you will be receiving a certificate to see Batman v Superman: Dawn of Justice on March 25, 2016 on the email address/Microsoft account that you've used to purchase the content that is part of the promotion. Also, code and certificate will
expire 4/17/16. E-Movie Cash certificates can be used for up to $8.00 toward one admission to BATMAN V SUPERMAN: DAWN OF JUSTICE.

If you need further assistance about this offer, you can contact our Movie & TV support:

support.microsoft.com/.../3079308

 

I still have not received the $8 voucher and today is the 25th.

 

Hey, TrueGaurdian! As stated, if you need further assistance, you will want to reach out to our Movies & TV support. Thanks for understanding!