Haven’t received pre-order & vault edition packs

If you read the answer it mentions tier skips and Blackell is season specific you have to wait for season 1 since both are seasonal content and tier skips is for seasonal rewards not non seasonal

Only thing available now is skins

Thanks I’ll be sure to check this out.

Although my game just uninstalled itself and said I didn’t own it? All fixed now… I think. This game has so many bugs..

Hello, Mod P. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

May I know if you can see the vault edition listed in your Microsoft account order history with status completed?

https://account.microsoft.com/billing/orders

If that’s correct, I found a note from the developer that may help with your inquiry:

Players looking for the BlackCell (Battle Pass, COD Points, and Tier Skips) included in the Vault Edition can access this content in Modern Warfare III starting in Season 01.

Reference link:

https://support.activision.com/modern-warfare-iii/articles/known-issues-in-modern-warfare-iii

Thanks for your attention,

Arturo.

Note: Please refrain from sharing personal information, including an email address or order number, in case you find this transaction. As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

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Hello Khaji,

I’ve tried all these methods.. I’ve restarted the console many times I’ve been on the account of ownership and nothing has worked. I simply do not have the packs that i was meant to be given.

Got any other suggestions?

Hello Mod P, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry and I understand that you are having trouble receiving the Call of Duty: Modern Warfare 3 Pre-Order Edition and Vault Packs.

Here are some suggestions that might help you solve this problem:

Verify game ownership: Make sure you're signed in to the Xbox account you pre-ordered the game with

Restart the console: Sometimes a simple restart can solve many technical problems

Check Internet Connection: Make sure your Xbox is properly connected to the Internet

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

(Remember to follow all the steps that I indicate to you, to rule out errors.)